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Mercure Leicester The Grand Hotel eeee - 0808 281 2653
Mercure Leicester The Grand Hotel, 73 Granby Street, Leicester -0808 281 2653
Area: Leicester South
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BOOK ONLINE OR CALL - 0808 281 2653
3.5
HOTEL RATING: 
GOOD
3.5 out of 5 (1224 Ratings)
0.5 miles from Leicester centre
BOOK ONLINE OR CALL - 0808 281 2653
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Hotel Description
In Leicester city centre this grand Victorian hotel features a Marco's New York Italian restaurant original features and a 24-hour front desk. On-site parking is available and Leicester Rail Station is just 300 metres away. The 4-star rooms at Mercure Leicester The Grand Hotel have free high-speed Wi-Fi. All rooms feature tea/coffee facilities and a luxurious bathroom with free toiletries. The impressive building has a large Victorian staircase original chandeliers and an ornate ballroom. There is an impressive guest lounge with Roman-style columns. Marco's New York Italian Restaurant serves delicious American-Italian food including pastas steaks burgers and handmade pizzas. Guests can also enjoy light meals and fresh coffees in the lounge bar. Mercure Leicester is just half a mile from the Highcross Leicester Shopping Centre and the famous Asian restaurants of London Road. De Montfort University is only 700 metres away. Trendy bars Asian restaurants and a variety of shops can be found in the Cultural Quarter which is just a 2-minute walk away.

Check-in time: 14:00   Check-out time: 12:00
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4
4
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
E
Fitness Center
A
Business Center
x
Free Breakfast
j
Free Parking
u
Swimming Pool
B
Airport Shuttle
w
Non Smoking
r
Pets Allowed
q
Accessible
Other Amenities
` Business Center
` Restaurant
` Room Service
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Hair dryer
` Bathtub
` Library
` Heating
` On-site parking
` fitness center
` seating area
` telephone
` clothes dryer
` Concierge services
` Family Rooms
` Free Wi-Fi
` Game Room
` Closet
` Daily Housekeeping
` English
` Thai
` Hindi
` Polish
` Spanish
` Parking Available
` Shops on site
` smoking allowed
` Linens
` Carpeting
` Mirror
` Smoke alarms
` Staff follow all safety protocols as directed by local authorities
` First aid kit available
` Hand sanitizer in guest accommodation and key areas
` Doctor/nurse on call
` Hygiene certification
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Separate shower/bathtub
` Chinese [Mandarin]
` Contactless check-in/out
` Food delivery

Mercure Leicester The Grand Hotel Guest Reviews

Overall Average Score: 
Good (3.5 out of 5)

Write a review

2.5

Fair - 2.5 out of 5

Bradley Tue, 5 January 2021

Passable

Disliked: Unfortunately on this stay it took them 4 attempts to find me a suitable room. The 1st 2 rooms hadn't been cleaned since the last occupier and in the 3rd the toilet chain didn't work. I eventually got put it the Big suite on the top floor but unfortunately there was a Family sharing the rooms either side of me so I had to give a bloke in his undies what for in the corridor at 1AM on a Wednesday ha - The staff tried and failed unfortunately. It is also opposite a strip of kebab houses and next door is a student accommodation so you get people with big exaughts flying past all night. I'm sure it was the Grand 20 years ago but I'm sure Britannia will buy it soon.

4

Very Good - 4 out of 5

Anonymous Mon, 23 November 2020

Very good

5

Exceptional - 5 out of 5

Gillian Tue, 17 November 2020

Very good.. will stay there...

Liked: Breakfast wellike organised. Due to restrictions. Room excellent.
Disliked: Only one niget there so no complaints.

3

Pleasant - 3 out of 5

Mr Sat, 14 November 2020

Pleasant

5

Exceptional - 5 out of 5

Aiste Thu, 5 November 2020

Exceptional

2.5

Fair - 2.5 out of 5

Mark Fri, 30 October 2020

Passable

2.5

Fair - 2.5 out of 5

Ashima Thu, 29 October 2020

Passable

Liked: Location
Disliked: Lobby was nice but the rooms did not live up to the standard. The carpet was dirty and the floor was uneven. The tea facilities were worn and felt dirty

2

Disappointing - 2 out of 5

Damian Thu, 29 October 2020

Felt on edge.

Liked: Location was about all.
Disliked: Pretty much everything, this felt more like a hostel than a hotel, clearly there are long term residents staying who have little regard for short stayers, making phone calls at all hours of the morning with loud foreign voices, just didn't feel comfortable at all and will not return.

1.5

Poor - 1.5 out of 5

Carl Wed, 28 October 2020

Poor

2

Disappointing - 2 out of 5

Veronika Tue, 27 October 2020

Wouldn?t stay there again, grumpy...

Liked: Front desk gentleman was very grumpy and not welcoming at all! Never seen anything line this in my life and I?ve stayed at lot of places, no smile no manners absolutely terrible! My friends stayed over as well and had to change the room 3x because the room was freezing cold when there arrived, window left opened and heating switched off. Heating goes off early morning and not on before 5.30pm and took ages to heat up. Totally unacceptable when you paid for the room and need to rest, it was so cold. I would not stay in your hotel ever again !
Disliked: Heating not on all day, unpleasant grumpy old receptionist.

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Mercure Leicester The Grand Hotel 73 Granby Street, Leicester