Good staff doing their best.

Disliked: Front of house staff were great, working flatout!. the staff make the hotel, its a great building and the rooms are first class, but given the current situation the staff were outstanding.

Excellent, would defiantly stay again

Liked: Great selection for breakfast on Christmas Morning, lovely large room, staff on reception went above and beyond to help us source a taxi
Disliked: Room was very warm

Birthday weekend

Liked: Staff were superb sorted out heater for room The Sunday evening 3 meat Sunday lunch best I've ever had anywhere would go back every weekend if it wasn't so far away
Disliked: Room certainly not superior heating sadly poor tired room ?

Superb

Liked: Lovely comfortable bed. Good sized room and ensuite. Very friendly and welcoming staff. Great value food
Disliked: Couldn't fathom out how to sign into The Cloud for WiFi. Had we been staying longer, rather than an overnight, we would have sought help

Great location a lovely hotel.

Liked: We were pleased with the size of the room the bed was comfortable and the staff were very friendly and helpful.
Disliked: Furniture was a little dated and the room was very hot even with the window open and radiators off.

Much better than i expected...

Liked: Dinner was excellent , fillet steak , lasagne , bottle of wine and 4 pints for £60 . Great value plus the service was very good from all the staff

Passable

Disliked: The worse bed I have slept in.

Good

Very good