MainStay Suites Madison - Monona Guest Reviews
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4.7 miles from Madison centre |
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Patrick Sat, 20 April 2024
Exceptional
Heather Sun, 14 April 2024
Nice quiet, comfortable accommodations for...
Liked: Breakfast options were good. A lot of hot and cold choices, including protein, carbs, yogurt, fruit, cereal, etc. The kitchenette was well-stocked with utensils and dishes for simple meals for 2-4 people. Don't forget to turn on your ice maker in the freezer when you get there. Although, if someone is sleeping on the sofa bed, the ice dropping is very loud, but can be turned off overnight. It's a standard residential refrigerator with an ice maker in the freezer compartment. The bed in the King suite is actually a King and the linens are top notch and smelled very clean. Super white, and crisp. Lots of fluffy pillows. The bed was very comfy (I have severe arthritis in my back and I was comfortable). It's far enough away from the highway that I didn't hear any highway noise at night. The entire room was squeaky clean. No dust in the corners or on top of things like the lights. No mold in the grout or cracks in the tiles. Everything seemed new and well-cared for. The suite felt much more luxurious than the price would indicate. The room safe was large enough for my laptop and all of my files. Now that I know what I know, I would stay again. The hotel feels more 3 star, than the 2 most of these booking sites has it listed as. Very clean and comfortable, with nice towels and sheets and a really good mattress on the bed. Room has a hair dryer and plenty of towels already stocked, which is nice. Overall, a really nice room and a good night's sleep.
Disliked: The Booking.com website is misleading on the king suites. There ARE NO BALCONIES or ATTACHED OUTDOOR SPACES to the suite itself. Double-queens are the only ones that have that. When the descriptions say "outdoor dining space" it means that if you walk down to the Sleep Inn, there are picnic tables in a courtyard. It was also a really long way to get breakfast, especially if you were carrying it back to your room, rather than eating in the dining area. You had to walk from Mainstay to the attached, Sleep Inn & Suites, to get breakfast and to also to get to the pool. Not a long walk if you are young and of sound body, but arthritic, not so fun. All of the amenities were in the Sleep Inn or on the Sleep Inn side of the walkway between the two hotels. It's really one massive hotel, attached by a long hallway. If I had realized that, I may have just stayed at the Sleep Inn, especially since the room I booked didn't have a balcony or patio, which was the main reason that I booked it. The check-in was at the Sleep Inn & everything was on that end. The stay was very quiet but the hotel is pretty inconvenient to get to. Google maps makes it look like it's not a big deal, but it's on the edges of town and not conveniently located at all, or close to anything. It's in an industrial area. The road to get to it is poorly maintained for a long section and goes through a dumpy, run down neighborhood. Then you come around the corner and the road is new and the buildings on the one side of the road are industrial. There is a smoother way to get to it but much longer and more difficult to figure out.
Jason Fri, 12 April 2024
Liked: Cleanliness and size of the room
Disliked: Nothing
David Mon, 8 April 2024
Everything was great! Thank you!
Liked: The breakfast was good and convenient before heading out to dance competition in McFarland.
Disliked: N/A
Michael Sun, 31 March 2024
This guest did not leave comments about this hotel.
Douglas Sat, 30 March 2024
Superb
Verified Hotel Guest Tue, 26 March 2024
Liked: It was very clean and rooms were large.
Disliked: The pool area was so chlorinated. Walking into the pool doors you instantly burned your eyes. The kids got a chlorine rash and we did not use the pool anymore. No clean pool towels and when asked if they had any the front desk guy said no drip Dry.
Isaiah Mon, 25 March 2024
Nice room, pool area terrible
Liked: Nice rooms, decent breakfast, easy to find
Disliked: The pool was unbearable. Way over chlorinated, eyes would burn shortly after walking into pool area.
Isaiah Mon, 25 March 2024
Nice place with terrible pool...
Liked: Good location, nice rooms and a decent breakfast
Disliked: The pool was horrible. Floor wasn’t cleaned from night before, towels weren’t always replenished and to top it all off the chlorine was unbearable. Eyes were burning within minutes of being in pool area. Told front desk and was told nearly all guests were complaining. Saturday was slightly better than Friday but still had eyes burning.
Magen Mon, 25 March 2024
Clean and spacious hotel.
Liked: The rooms were very clean and the beds comfortable. Room size was very nice.
Disliked: The staff was not very friendly. The pool was so over chlorinated that the kids were getting rashes all over their skin and your eyes burned just walking into the pool area. Asked staff for more pool towels and they didn’t have any clean and the front desk guy said they(people in pool) would have to drip dry. Not very safe for their tiled areas to be all wet and have someone slip. It was disappointing to not be able to use the pool area because the unventilated and high chlorine levels.