Magic Castle Hotel Guest Reviews
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|1.0 miles from Hollywood centre|
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Annie Mon, 10 May 2021
On vacation you must stay...
Asia Fri, 7 May 2021
Excellent Staff.. Maddie, Katie, Joe...
Liked: Everything you?d expect in a continental breakfast. Individual portions for safety precautions. Clean and organized. The staff is super friendly, helpful and professional.
Disliked: I have no complaints about Magic Castle. It was a great stay.
Emymeriah Wed, 5 May 2021
Best Stay of my Life!!!
Liked: Staff and owner were AMAZING! Had I known that this place was so amazing I would have stayed here my entire trip, sadly I had pre booked another place near the beach but I'll definitely be back 100% and will not stay anywhere else while in LA. We met the owner in person,, he's an amazing guy and gives back to those in need. There aren't many times when you will truly meet a person, much less business owner that cares more about the experience he provides and his customers more than profit like this man does... he has customer service nailed and should write a book because he definitely knows what he's doing.. The accommodations were perfect, the extras like free snacks/ice cream/soda were treats on top of an already amazing stay. They upgraded us upon arrival for no reason. The staff helped us carry everything because we had 2 babies. The atmosphere was friendly, personal and caring. It was just what we needed and I miss being there already. Thank you all for the awesome time and participation in creating forever memories and we will be back very SOON. PLEASE stay here you can't possibly be disappointed
Disliked: I loved everything
T Tue, 4 May 2021
Liked: The unlimited snacks and drinks
Breyana Mon, 19 April 2021
It is a beautiful hotel...
Liked: The free amenities like the snacks and soda machine are fantastic. We saved a lot of money eating in LA not having to buy four drinks everywhere we went. The hotel is gorgeous and in a great spot to get all over LA. Parking is a little tricky if there are a few cars in the underground garage but it's still nicer than having to try to find parking and walk. The room itself was great. It was a whole one bedroom apartment all to ourselves. Comfy beds and couches. TVs are a little outdated.
Disliked: There are a lot of stairs. So be prepared. It's a little difficult when you have 2 young kids that don't really walk on their own yet. The soda machine also had most of their flavors out of order most of the time we were there. Breakfast is very small but still free! TVs in the rooms could definitely use an upgrade.
Griselda Wed, 14 April 2021
We enjoyed our stay and...
Liked: We stayed at the Magic Castle back in March for spring break. Maddie was the young girl who check us in. Of course with mask, I couldn't see her smile, but I could tell underneath that mask there was a great big smile as she saw me approach the counter for check in. She made the whole check in process easy and in a timely manner! Maddie recommended some places for food and also informed me about about all the great things the property had to offer like - the pool being open 24/7,having access to the laundry room, secured parking, complimentary breakfast, snacks, drinks and ICE CREAM! All complimentary!! Having an 8 and 11 year old with me, the ice cream was their absolute favorite! They must have gotten ice cream at least 8 time the two nights we stayed there. Maddie checked us into room 312 I believe. Walking in, the rooms are def apartment style rooms which worked out great! The rooms had a full kitchen that was nice because with COVID going on, most places were still take out. So we ate in our room a few different times but were able to save our left overs in the fridge if we needed. The rooms also came with plates and silverware, MAJOR PLUS! The rooms are a little rough on the edges and could use some updating, but we honestly didn't spend much time in the room besides in the late evenings and night of course. Our room had a balcony over looking the pool. We had dinner out there one night and enjoyed the light breeze. Overall it was a great place to stay. PERFECT LOCATION! Amazing staff! The kiddos really seemed to enjoy the place and staff as well. Huge shout out to Maddie! I feel like she def helped make the stay so enjoyable for us. We hope to see you again in the Fall!
Disliked: A little update to the rooms.
Gregory Mon, 22 March 2021
Excellent iconic spot! Spacious! Great...
Liked: Excellent team, genuinely courteous and professional! Excellent location, huge rooms, fully loaded, amazing amenities, not to mention the unlimited soda fountain, selfserice soft serve ice cream, etc. nice pool, clean! Parking very convinient.
Disliked: WiFi speed. Although all CV19 cleaning procedures seemed to be in place and room looked and smelled clean and sanitized, a few spots in the bedroom were dusted (maybe room has not been used for a while. Also despite maintenance team working 224-7 to keep the facilities operational, bathroom is really outdated and with lots of touch ups, however clean! No smells or mould!
Felicity Sat, 21 March 2020
Staying at the Magic Castle...
Liked: We had the most wonderful experience at The Magic Castle, the staff have an attitude of providing a level of service that is above and beyond. The kids absolutely loved this hotel, the popsicle hotline, magic at breakfast and the heated pool. The location is perfect, right near Hollywood Boulevard and central to travel to attractions in LA.
Our room was huge, 1 bedroom apartment, super comfortable king size bed, a full kitchen (microwave, stove, fridge, etc) and loads of space (family of 4), 2 kids (5 & 10) slept on the pull out sofa which was also very comfortable and large.
No hidden extras, contintental breakfast as well as tea/coffee/hot cider, fruit, biscuits, chips and candy was available at all times (watch the video on their website).
Joseph was a stand out for us, he was so kind and genuinely helpful, highly recommend this hotel! We stayed for 6 nights and would go again if we return to LA.
Disliked: There was nothing for us to dislike at this hotel..
Timo Wed, 18 March 2020
A fantastic hotel that welcomes...
Liked: The whole experience were just fantastic. The stuff was the friendliest that I have ever experienced. It truly feels like you have come home. The parking, the snacks, the beverage machine, the take out food service - all top noch! The breakfest was also ok. And the location is perfect. I had a car and could get everywhere effortless. All the main attraction are in walking distance though. I truly recomment this place!
Disliked: It isn?t the newest and glamorous place but it?s still in good shape. Personally I think that the fact that the place once had been an apprtment complex was part of the charm and one of the things I really liked.
Vicki Fri, 13 March 2020
Liked: Easy walking distance to everything