Magic Castle Hotel Guest Reviews
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|1.0 miles from Hollywood centre|
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Tamara Fri, 2 December 2022
Liked: The staff! the snacks! the heated pool, and of course the popsicle hotline. this place exceeded our expectations and our children never wanted to leave. The manager Darren was incredibly friendly and welcoming.
Heidrunarna Thu, 1 December 2022
Great hotel for family with...
Liked: This is one of my absolute favorite hotels of all times, and I travel a lot! The staff was very helpful and the free snacks was my kids favorites. The pool is nice and the free popsicle hot line is so fun. The location was GREAT, loads of things in walking distance and I am sure we will visit again
Disliked: The parking was expensive and would have been great to have it included, but I guess its expensive everywhere these days
Pierre Mon, 28 November 2022
Fantastic staff and service
Liked: The staff was extremely nice and helpful. The pool was heated and it was great to get our kids to swim at the end of November, at night! There are lots of great things made available to guests like the popsicle hotline at the pool, the free snacks at the reception, the small kitchen in the room, the magician that popped at the pool and did a couple of tricks for our kids. I've stayed at lots of hotels and this was probably the best service we ever got.
Disliked: The hotel looks and feels very dated. The door hinges haven't seen grease in so much time that they started flaking metal on the doors. Everything creaks, the water drips in the bathtub, the water pipes scream as you open the water and the insulation is so thin you can hear people sneeze in the room over yours like they're sitting with you.We didn't mind all of it that much considering the price and the service but if you really want a room that looks and feels new, I would strongly recommend you go elsewhere. If you would rather have a good experience than a modern room, this is a very good pick for you.If the hotel ends up reading this review, I understand that redoing pipes and the likes is very time and money consuming. On the other hands, replacing doors, handles and hinges should be done in a couple of hours and would really improve the general feel of the rooms. It's not great to wake everybody up at 2am with all the creaking because you tried to go to the bathroom.
Cynthia Sat, 26 November 2022
great place to stay
Liked: friendly and great location. breakfast was great & laundry service was fantastic
Sharon Sat, 26 November 2022
Liked: friendly staff , great location , nice free drinks and snacks
Jayben Sat, 26 November 2022
Tony Mon, 21 November 2022
good atmosphere and well located...
Liked: good facilities and pool side snacks and drinks. well located for Hollywood boulevard
Disliked: room a bit dark as small window looking out onto side road and bushes
Djakalovic Sun, 20 November 2022
amazing staff, great location and...
Anonymous Fri, 18 November 2022
congratulations magic castle hotel staff...
Liked: The facilities, the staff, the location, the amenities, the ice pop hotline, the pool. basically everything
Disliked: nothing comes to mind.
Michael Fri, 18 November 2022
Liked: Unlimited Free snacks, ice cream, soft drinks. Free laundry services. Location was brilliant and staff very friendly
Disliked: A little bit run down