The Randolph Hotel by Graduate Hotels Guest Reviews
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Keith, Romsey, visiting New Theatre Oxford Tue, 2 October 2018
Hotel public areas were good. Morse bar was good. Parking was a bit dear, but OK. Breakfast was as expected, but my room let it all down.
Liked: Breakfast was good.
Disliked: Room view wasn't! Room was less quality than what I expected for the money. In fact, I am sure I was given an ordinary room.
Irina Fri, 22 March 2024
Very good
Richard Thu, 21 March 2024
Superb
Disliked: Was expecting table service at breakfast instead of a buffet. Also don’t expect to pay a service charge in the bar.
Michael Thu, 21 March 2024
A very enjoyable short stay.
Liked: A beautiful, very tastefully decorated historic Oxford hotel in an excellent central location. All staff were friendly, helpful, attentive and professional. Our room was very well appointed and the bed was incredibly comfortable. Although small, it had all the amenities we needed. We had a great dinner in the Alice restaurant. Exceptional martinis.
Disliked: Nothing really to dislike, other than not being able to get a seat in the Morse bar because of it’s obvious popularity.
Kathryn Wed, 20 March 2024
Staff lovely couldn’t do enough...
Liked: Clean and visually impressive Ideally located
Disliked: Draughts from every window which made sleeping nearly impossible… beds far too soft which was unbearable
Tim Wed, 20 March 2024
Poor
Liked: Comfortable bed. Good location.
Disliked: The tv didn't work at all and, despite repeated assurances by ( different) members of staff it was never sorted out. I still had to explain again about the tv in the morning and at least they were gracious enough to give us free breakfast ( but only after I asked for a refund ). Not good enough. I left my mobile charger in the room but after contacting the hotel several times and being told it was not there and had not been handed in I gave up. There is no question I left it there so draw your own conclusions. We paid an extra £15 to be upgraded. The new room was large but unbelievably old fashioned. It was like being in a 1970s room. No wonder the tv didn't work. This hotel is the worst value for money place I have stayed in for many years. I would never go back there.
Donald Mon, 18 March 2024
Very good
Kathryn Mon, 18 March 2024
Lovely relaxing weekend for my...
Panagiotis Mon, 18 March 2024
Superb
Liked: Amazing room! Great decoration and nice breakfast!
Stephen Mon, 18 March 2024
Superb
Geoffrey Sun, 17 March 2024
Excellent room and location
Liked: Excellent location and room.
Disliked: At the bar when we ordered drinks the bar tender all evening did say the cost of the drinks but just put down the invoice on the bar, bad practise. When we checked out the same thing occurred, she said we had a few extras plus car parking but never shared the breakdown or final costs. Our friends they were charged twice but there bank intervened!!