Loft Hotel Montreal Guest Reviews
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|0.7 miles from Montreal centre|
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Geoffrey Thu, 19 November 2020
Excellent rooms, great value for...
Liked: Very spacious rooms, fully equipped so you can prepare meals and eat at-home, as you will have to in Montreal aat the moment!
Disliked: The heating equipment in the rooms is not adequate for the demands of a Montreal Winter! Although a few small space heaters were provided, they were insufficient. Hotel needs to fix the central heating system (if possible), and also ensure the wall-mounted air conditioners can operate in "warm" mode. We informed staff of this and they are well aware of the problem and said they were working on it. I hope they do, because I would be happy to book this hotel again!
Julie Tue, 3 November 2020
Won?t stay here again
Liked: The location was great. Close to everything I was in MTL to see and do.
Disliked: Hotel reception was beyond rude upon arrival. Hotel entrance was very hard to find. Advertising they have a free breakfast but they don?t. Make you pay $20 for parking. $300 hold on CC for ?damages? hasn?t been refunded since my check out on Sat Oct 31st. Floors were dirty, sink was too and a hair on my pillow.
Anonymous Sun, 1 November 2020
Gudrun Sun, 11 October 2020
Gregory Sun, 4 October 2020
Joseph Thu, 1 October 2020
Kim Thu, 1 October 2020
Liked: Loved accessing secure covered parking attached to hotel. Staff were excellent. Appreciated the late check out. Loved the ioft space and full kitchen
Disliked: I did not like the dark gray hallways. Creepy.Poor lighting in hall and inadequate lighting for reading in the room
Anonymous Wed, 23 September 2020
Prime location! HUGE loft spaces!...
Liked: Most in demand area smack in the middle of the Latin Quarter on the always bustling St Denis. The suites are ENORMOUS apartments, including full kitchen and generous lounges throughout the building. Wish we could've stayed a month instead of a day!
Disliked: The toilet in 507 was a bit awkward to use, but this was the only detractor. There are public use bathrooms just outside the suite.
Michelle Wed, 16 September 2020
Anonymous Sun, 13 September 2020
Experience didn't live up to...
Liked: I really loved the Loft concept of the hotel. The room was cozy but you could see they hide alot of imperfections under rugs n couches. Loved the spacious shower.I really loved the lobby decor and old building charm.
Disliked: We stayed for 2 nights. I didn't like that when we arrived I had to pay for my stay right away. The next morning, we asked the front desk to provide us with fresh towels which we didn't receive. Also, I didn't like that our room wasn't cleaned. I've never stayed in a hotel where I had to pay for the underground parking this was disappointing. Our room was very musty with very bad ventilation. By the second night I couldn't sleep because the rooms was musty. The curtains in our room didn't close all the way because of a faulty design, the sun woke us up.The customer service and hospitality was poor for such a cool hotel.