Bad

Liked: not much
Disliked: they unpluged their phone so noone could discuss the primume pride charge

Very nice staff

Disliked: Shower cold but fixed in an hour

Pleasant

Needs some Improvements

Liked: The location of the hotel is good, short walk from the sea front. Interaction with the staff was fine, they had a plastic shield up at reception and all the cleaning staff wore masks.
Disliked: We booked originally for Brighton Pride weekend, however due to Covid that was cancelled. Our room was non refundable and amendments not possible (we emailed during the lockdown if we could move the booking to next year they said was not possible). As the hotel was open, we decided to make a weekend of it as opposed to losing the money. The room was pretty basic, a single bed each with a single pillow and one bathroom. The shower was abysmal, the head was not attached to the wall properly so you had to hold it up when showering or it would just dribble against the wall. The room has no air con and the windows do not open very far which is understandable, but even having them open is a catch 22 for little air at night as the seagulls are loud all night and you can hear people on the street. Worst thing for us though was that during the second night at 4:50am a man wandered into our room and switched on the light. Quite a terrifying experience as he was wearing a face mask so unidentifiable and we were a group of girls all asleep. He was obviously in the wrong room and swiftly apologised and walked out. We had noticed the door was quite temperamental so it?s not actually that surprising.

For somewhere to sleep it...

Liked: The size of the room.
Disliked: The shower was terrible. The bathroom was dated. The flat screen t.v was the smallest I?ve ever seen.

Disappointed

Liked: Location.
Disliked: The room needed a paint job, cobwebs round the ceiling, windows needed cleaning...dirty carpet everything needed freshen up, photos didn't look like the room, disappointed with the cost, and no refund policy, location was wicked thou. Love Sussex.

.

Liked: Bed was okay.
Disliked: . Won?t be staying here again.

Very good

what I expected

Liked: Large room, staff polite
Disliked: I tried to phone and email hotel to check if they where open but the never answered