La Quinta Inn & Suites by Wyndham Orange County - Santa Ana Guest Reviews
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5.9 miles from Santa Ana centre |
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Adilza Wed, 24 April 2024
Was a Great
Liked: Breakfast was delicious
Lila Mon, 22 April 2024
Passable
Liked: The beds were comfy and the room is spacious
Disliked: The bed sheets had stains on them and we requested maid service a day ahead but they never cleaned our room.
Adam Sun, 21 April 2024
Not what I booked.
Liked: N/A
Disliked: Didn't have the room I reserved. Booked a room with two queen beds for my family of 6. Upon arrival was told that the room wasn't available and all that was available was a king room with a pull out sofa bed. Being the only option I took it. Once in the room we found a spider in the bed and missing remote with unusable TV. No blankets or pillows were supplied for the pull out bed. The next morning we went down for the breakfast and found there to be no juice or coffee and a sparse selection of food.
Byung Mon, 15 April 2024
Very good
Liked: It was nice and clean. Breakfast was good
Ariana Sat, 13 April 2024
Horrible and will never stay...
Liked: I can honestly say I only liked the location of this hotel since it was close to Disney.
Disliked: The room was filthy there were splatters on the bathroom walls and a blood looking stain on the mattress where I slept and had a horrible cigarette smell even though it was a non smoking room. The female staff was rude and unaccommodating they ignored us when we spoke to them in person and in the phone. The couches were ripped up and had burn marks on it. The sheets on the bed lifted up any chance they got it was like they put a full sized fitted sheet on a king size mattress which we asked for some new ones not even for the room service to put them on, we were going to put them on ourselves but once again we were ignored by front desk. There was kids running and screaming up and down the room hallways which also didn’t help and continued the whole weekend so beware if you’re looking for a quiet relaxing time. The pictures make the room look nice but this place completely catfished us. We are extremely disappointed especially with having a reservation ahead of time we expected a lot more from this place than the crappy experience we ended up with. They refused to comp our stay or to hear anything we had to say on checkout. We are reasonable people and the hotel doesn’t have to be anything fancy for us to stay we know it’s a budget hotel, but it does have to be at least comfortable enough for us to stay in and this was definitely not it. I will not stay here again or recommend this place to anybody else.
Suzie Thu, 11 April 2024
Bad
Murillo Mon, 8 April 2024
Superb
Rio Mon, 8 April 2024
Fair enough
Liked: Value for money, quiet location. Spacious 2 double beds fit for a family of 5.
Disliked: Breakfast the same daily. Still need to take a lyft to Disney.
Marlon Fri, 5 April 2024
Very good
Natalie Thu, 4 April 2024
Liked: Great location, friendly staff
Disliked: No