Exceptional

Affordable for surfer friends to...

Liked: Staff was friendly
Disliked: Rooms could use updating. No blankets on the beds. No hangers in the closet. Needed more coffee packets in the room and coffee cups. Breakfast items were not fresh. Overall, great price and would possibly stay again.

Bad

Horrible customer service! The absolute...

Liked: I liked nothing about the property. It was dirty and smelled like curry the minute we walked in.
Disliked: The front desk clerk and manager on the phone were rude and turned me away with my service animal. I was told to go on booking.com and cancel my reservation for free and I would be refunded with no fees.

Very good

Disappointing

Liked: The ValueWe had some issues but the staff was very quick in resolving them
Disliked: This Hotel just needs some updating.Our first room had wet carpet and then we noticed there was a leak in the ceiling so we had to change rooms. In the new room we didn't have a remote for the tv. The bedding is a top sheet and sheet like cover(No Blanket). The rooms smell very stale and the last two times we stayed we woke up congested, maybe from the musty room. We don't typically suffer from allergy related issues.

Bad

Passable

Liked: The service the guy was so nice
Disliked: The rooms they smell so weird and some lights wasn’t working

Exceptional

Liked: Good
Disliked: No food