La Quinta Inn & Suites by Wyndham Dallas Northeast - Arboretum, Garland

La Quinta Inn & Suites by Wyndham Dallas Northeast - Arboretum Guest Reviews

Overall Average Score:

Very Good (4.2 out of 5)

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I am not one to...

Liked: For the purpose of our trip, the location was great. Front desk staff was great the night we checked in 4/7/24.
Disliked: Our room was filthy. All of the furniture in the room needed a good wipe down. Luckily I always have Clorox wipes, so I had to wipe down all of the surfaces myself before setting anything down. The door and lock need to be replaced as the “security” of it did not work at all. The bathroom was disgusting. The walls and doorway were covered in who knows what. The crack on the floor could definitely be fixed. The toilet was not cleaned thoroughly. The bathroom shelves were not wiped down. The shower is in need of a good scrubbing. It looked as though the only things “cleaned or changed” were the towels and toiletries. I am very disappointed in the accommodations, as it does not match the high cost.

I am not one to usually complain, but I will not be staying here again or at any La Quinta property as this bad experien

Liked: For the purpose of our trip, the location was great. Front desk staff was great the night we checked in 4/7/24.
Disliked: Our room was filthy. All of the furniture in the room needed a good wipe down. Luckily I always have Clorox wipes, so I had to wipe down all of the surfaces myself before setting anything down. The door and lock need to be replaced as the security of it did not work at all. The bathroom was disgusting. The walls and doorway were covered in who knows what. The crack on the floor could definitely be fixed. The toilet was not cleaned thoroughly. The bathroom shelves were not wiped down. The shower is in need of a good scrubbing. It looked as though the only things cleaned or changed were the towels and toiletries. I am very disappointed in the accommodations, as it does not match the high cost.