Kimpton Sir Francis Drake Hotel Guest Reviews
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|< 0.1 miles from San Francisco centre|
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Marco Sun, 15 March 2020
Liked: Structure And hospitality!
Amanda Fri, 28 February 2020
Not terrible... Not Great
Liked: The decor was fun and the location was great!
Disliked: Just be aware that Booking.com will charge you when you reserve your hotel... The hotel will then ALSO charge you the entire price of the stay AND parking upon checkout... you will have to wait for Booking.com to (release the hold of funds) which will take 2-3 days AFTER your stay. Be prepared for this and have enough money on your credit card to pay twice! I didn?t realize I?d be double charged and was out $1300 while stuck in the most expensive city on earth!
She Fri, 28 February 2020
Historic letdown near SF Union...
Liked: This hotel was the baseline of quality I'd expect for a hotel of this level of service, location, and history. The room had a large and very comfortable bed, and large bright windows with a fantastic view of the city. Loved the view and the high floor and the pillows. My sleep quality felt good. The location is great, very close to Union Square, though be warned this area gets many homeless wanderers after 9pm.
Disliked: I can't tell if the hotel rooms have been renovated recently. The decor is not at all my taste. Everything is black and red and has a weird woman-in-her-60s-sexual-reawakening vibe, down to the toys offered in the hotel dresser. The bathroom lighting was awful and there was no makeup mirror so you had to lean way over the large counter. Everything just felt cringey and poorly done. The lobby was dusty and tired. I waited 10 minutes for baggage claim. We could hear the club on the 21st floor from our room on the 16th floor until late hours of the night. If I were revisiting San Francisco in this area, I'd choose Hotel Emblem a block away instead of this hotel.
Usman Tue, 25 February 2020
Liked: Everything is good
Disliked: They should allow bike service after 6 aswell
Christopher Tue, 18 February 2020
Liked: Location. Very near Chinatown and several eating facilities close. Manager was very helpful. Opportunity for catamaran tour was very nice.
Disliked: Small rooms, POOR lighting of bathroom, no tubs, condescending and rude staff. The concierge was also not available often, and when he was, was not able to produce opportunities like a top level concierge in a city like New York or Rome. The "amenities" provided which we never used. These included: bicycles, wine bar, in-room yoga mats, use of business center (not centre - we live in the US not Britain), and use of fitness center (not centre again). When questioned about these, the hotel staff seemed shocked that we did not consider them important. Additionally, I found it funny that they thought we should appreciate the 14% room tax (daily) along with the $33.77 destination fee (daily) for both rooms because.....(wait for it) we were in San Francisco. They acted as if our lives should be complete because we had stayed in San Francisco. My family and I have traveled all over the world and San Francisco ranks in the probably the bottom third of destinations.
Andrew Tue, 18 February 2020
Liked: The location directly on Union Square is very centrally located within San Francisco. From the outside the hotel might not look like much, but is quite beautiful in its interiors, and though our room didn't have the best view, it was very comfortable and had a good deal of space for being in the middle of a busy area within the city.
Disliked: Though the valets were incredibly friendly and helpful, parking is going to be a hassle anywhere in the hear of the city, and this hotel was no exception. Also the cost of the mini bottles of wine in the hotel room, was exorbitant, but they always are, so it was decently expected.
Melvin Tue, 11 February 2020
Brian Tue, 11 February 2020
Liked: Staff were excellent
Christopher Sun, 9 February 2020
Liked: Hotel is in walking distance of every event for that weekend
Richard Wed, 5 February 2020
Liked: Great location
Disliked: There was no water pressure in shower and tiny bathroom had sink thatdidn?t took approximately 30mins to drain.