Kimpton Mason & Rook Hotel Guest Reviews
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|0.6 miles from Washington centre|
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Philip, Cary, visiting 9:30 Club Fri, 2 January 2015
Super nice to stay at.
Liked: Very nice.
Lorna K, Richmond, visiting 9:30 Club Tue, 30 September 2014
Liked: Great location; large, comfortable room; LOVED champagne/happy hour. Will definitely visit again!
Disliked: No extractor fan in bathroom.
John Sun, 9 June 2019
Liked: We loved the location and the staff were excellent, courteous, friendly, and very responsive to our needs. One of the managers, who we interacted with was the most professional we had ever met ever in any hotel during our travels in the US and around the world. Kimpton hotels is very lucky to have her as an employee.
Disliked: There wasn?t anything we didn?t like.
Echoooo Thu, 6 June 2019
Liked: great location
Disliked: The water pressure of the shower is too low. It was very frustrating to take shower for much longer time than usual, especially you are in a rush to get ready for work
Anonymous Wed, 5 June 2019
Liked: Rooftop pool
Disliked: No toothpaste and basic amenities like water
Fernando Mon, 3 June 2019
Great value for money with...
Liked: The location of the hotel is really good. The rooms are big and well decorated with many good amenities. The restaurant was really nice with good food. They offered free bikes which were a plus when we had time to see the city. I would stay there again.
Disliked: Not enough bikes for the guest. I guess when it is busy they don't have enough but I would recommend them to have more available.
Joann Sun, 2 June 2019
Liked: Great location to 14th Street and super easy to get a cab or Uber.
Anonymous Sat, 1 June 2019
Olga Fri, 31 May 2019
Anonymous Thu, 30 May 2019
Liked: *Great* location for going out on 14th St or in Shaw, and for walking to downtown and the National Mall if you don?t mind a mile walk or so. Pretty residential street, not too bustling. Hotel interior was quiet, no noise in the hallways or anything. Rooftop is the best - panoramic city view and sparkling clean pool.
Disliked: We were 3 adults sharing a king spa suite, and it had a queen bed, not a king, and the room had no blankets or pillows for the pull-out sofa bed. When we requested linens for the sofa bed, we were brought a single sheet and a single thin fleece blanket. You?ve got to be kidding me. Elevators are teeny and slow. We often saw a line of people waiting for the elevator so we just took the stairs. Hotel lobby and restaurant feel a little cramped, and when the restaurant is busy the noise and boozy smells carry throughout the whole hotel lobby. Lastly, it?s lame that you can only swim in the pool until 4pm because the rooftop bar opens at 5pm. Open the bar later and give people more time to use the pool, please!
Jamil Wed, 29 May 2019
Hector Thu, 23 May 2019
Liked: The rooms are the best, very clean and confortable, the service is great and food also.
Disliked: Had Nothing not to like