Kasa Charlotte Uptown Apartments Guest Reviews
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|0.4 miles from Charlotte centre|
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John Sun, 3 January 2021
Good experience, good value
Liked: Coffee and tea supplies were available for breakfast. A full kitchen is available and stocked with bare essentials for cooking. Dishwasher is included and apartment includes a washer/dryer. Apartment was spacious and clean. Beds were comfortable. Bathrooms were nice. This was a good value.
Disliked: Bathroom sink drains were clogged. I was told the fitness center would be available, but I was not able to access it due to COVID restrictions. This is understandable, but I would've liked to have known this beforehand. The process to get a visitor parking pass wasn't clear during online registration, but the building staff was very helpful once I arrived.
Monay Fri, 1 January 2021
Liked: I loved the apartment layout the beds were a little hard but comfy ?
Disliked: There was only a tv in the living room and none in the rooms other than that no complaints!!
Anonymous Mon, 28 December 2020
Liked: Great location and very helpful staff. Liked the private parking and the apartment was clean and tidy
Disliked: Very tight parking and the elevators take forever. In the apartment, just was not enough dish ware. We stayed for almost 5 days so we had to cook. There was no cookie sheets or large pans for using in the stove to bake or roast. No measuring cups and just the bare minimal cups and plates. With there being 5 of us, we constantly had to Hand wash our glasses snd silverware.
Cynthia Tue, 15 September 2020
Liked: Comfy beds, nice staff and neighbors, quiet building!
Ashlee Thu, 3 September 2020
Overall great experience! Comfortable and...
Liked: Secured Parking was good. Enjoyed the Convenient location.
Disliked: Could not use the pool
Gee Thu, 27 August 2020
Liked: Great location, nice decor. Apartment was comfortable and spacious
Disliked: Kasa did not provide clear information on access to amenities. Pool was listed as an option and was open, but the residence would not permit us to use it.
Shauna Fri, 14 August 2020
Great place away from home!!
Disliked: Newer showers curtains. Unit 525 needs to be changed, it?s dirty!! The ceilings fans were disgusting! That?s about it though. Everything else was good.
Zachary Fri, 31 July 2020
Liked: I liked the property! But the staff and customer service of KASA was horrible! They had no understanding of what good customer service really is! My items were taken from my room, They were just not nice at all! They take an hour and half at least to call you back! I would not recommend to book with them!
Abraham Thu, 30 July 2020
We had a pleasant time.
Liked: Location was perfect. Clean and comfortable
Disliked: The window curtain wasn't good enough to prevent sunlight in the morning
Kenon Mon, 20 July 2020
Don't waste your time
Disliked: The run around Kasa and Booking.com keeps giving me. They put me in a room with a broken pull out bed. I let them know about it. All they could say is send pictures. Did that heard nothing back and that was 5 days ago. And they charged me for 2 rooms refuse to give me my full refund. Going forward I will not deal with neither one of them.