JW Marriott Grand Rapids Guest Reviews
Write a review
0.3 miles from Grand Rapids centre |
Write a review
Felecia, Taylor Tue, 28 April 2015
The hotel was very clean and I absolutely love, love, LOVED the shower, bed, and pillows. The closet space was awesome as well. The whole set-up and details for guests were spot on! Besides a few issues, I would gladly visit again.
Liked: Besides the knocking noise and being inconvenienced, it was peaceful for the remainder of our stay. I received a surprise bottle of champagne from the hotel congratulating me for graduating - awesome! Excellent views of the water, bridge, and city lights. I loved the live band!
Disliked: Loud knocking noise in walls when water was turned on by guests above or next door. I was promised a phone call when my daughter's room was cleaned upon her arrival and I never got that call. We were waiting for hours and had to go back to the front desk, only to find out someone dropped the ball. Next day I ordered my breakfast and it arrived cold - tasted good but it would have been more enjoyable if it was the right temperature.
Ira Sun, 7 April 2024
Short and sweet. Food was really good in the restaurant downstairs.
Liked: I would say it felt like luxury with wasted space. The bed was very comfortable.
Ira Sun, 7 April 2024
Short and sweet. Food was...
Liked: I would say it felt like luxury with wasted space. The bed was very comfortable.
Lee Tue, 2 April 2024
Perfect
Lee Tue, 2 April 2024
Exceptional
Kevin Fri, 29 March 2024
Perfect
Kevin Fri, 29 March 2024
Exceptional
Beckman Thu, 28 March 2024
Perfect
Beckman Thu, 28 March 2024
Exceptional
Randall Sat, 23 March 2024
Superb
Randall Fri, 22 March 2024
Exceptional