Lovely hotel, but due to lack of staff, made our stay disappointing, which is a shame because for a 4 star hotel, this should not be the case. When asked, staff said there was a large function on and most of the staff were occupied there. This however doesn't help paying customers who expect a fair service.

Liked: Young waiter Nathan, in dining room - he was friendly and very efficient. Reception staff were nice. Rooms immaculate and beds very comfortable and cosy.
Disliked: Breakfast was disorganised; evening meal was sent back - part burnt or cold. This hotel didn't have enough staff to cope.

Exceptional

Very good

Superb

Excellent

Liked: Easy access and perfect for my requirementsStaff were all pleasant and accessible at all times
Disliked: Nothing

I’ll definitely be coming back...

Liked: Love how spacious and beautiful the hotel is
Disliked: Might need a little more modern touch

Excellent stay all round and...

Liked: Excellent room and was very comfortable and the breakfast was great and hotel very near to the airport.
Disliked: Nothing

Superb

Disappointing

Liked: Room was nice and spacious, bed was comfortable.
Disliked: Carpet in room had lots of stains, chair in room was stained. Toilet didn’t have a great flush.Found the staff unhelpful and not very friendly.

Lovely, clean and welcoming staff...

Liked: The hotel was beautiful. Was very clean and beds very extremely comfortable
Disliked: Restaurant menu wasn’t that great and would have had to sit in beside people there for a wedding. Receptionist kindly pointed in the right direction for somewhere just round the corner where we could go for food