InTown Suites Extended Stay Select Denver - Aurora South, Aurora

0.5

Poor - 0.5 out of 5

Deidra Thu, 25 January 2024

Bad

Not the worst, nor best,...

Liked: The price
Disliked: Roaches, housekeepers never came

Bad

Liked: I like how the employee Megan stole my husband's money without any consequences. I like how her GM knew she took it and did nothing. I like how I was racially discriminated against because I'm African American. I also like how the employee admitted she signed an unauthorized payment of 511.25 and I've been waiting for an investigation for almost a month now.
Disliked: I didn't like sleeping in my car because Ms. Megan stole my husband's money off his card by typing in his card numbers. I didnt like how my man took me on a date and when she took the money, we had to wash dishes to pay for our food. I like how she left us with 38 cents and a situation that could've ruined my marriage. I didnt like how she lied and stole from me and my husband. I don't like how the GM was aware that the employee signed her signature to authorize the payment she stole from my husband. I don't like how the GM did nothing to even help or fix the situation. I had to call the police and make a police report and still, NOTHING. I LOST MY JOB AND EVERYTHING BECAUSE OF HER, MEGAN

Exceptional

Good

Disappointing

My Stay was very good

Liked: I liked the location of the facility which provided me a short distance to where I had to travel while in the Aurora South area for my business venture. The lighting around the facility was excellent for security purposes for keeping a view on the parking lot at night. I love the fact that there were no roaches or bugs in this facility.Thank You Very Much
Disliked: The downside to my stay at In Town Suites Extended stay was the elevator was broken and had to use the step to the third floor. I would surely call on In Town Suites again for another stay when the elevators are working again in the future.Thanks

Exceptional

Two thumbs down

Disliked: The place was infested with roaches and black ants not only did I not get the room I reserved and were forced to stay in a room with only 1 sleeping accommodations when I paid for 2 but got 1 one that was not even cleaned to the point no b.s. my 2 year old had found some ladies personal massager in the shape of around a foot long male reproductive organ between the mattress and headboard overall it was disgusting i had to have somebody come pick up my son for the week because I got tired of him chasing ants and roaches not to mention had to re wash all my bedding because it was not changed from the previous guests I will never stay here again if I didn't arrive in town so late and had time to make accommodations elsewhere i would of not even stayed 1 night I rate this place a negative 2 stars way better cleaner and more accomidating places to stay in that very price range If you are looking to stay here I would advise your car in a walmart parking lot over this place