Willard Intercontinental Washington Guest Reviews
Write a review
|0.6 miles from Washington centre|
Write a review
Tom, Westminster, visiting Warner Theatre Washington Tue, 22 December 2015
Please call in the exterminators to clean up Cafe du Parc - remove cockroaches ASAP. Disappointing breakfast. Clean rooms and lobby; great dinner.
Liked: Overall wonderful experience, except breakfast.
Disliked: Poor quality buffet breakfast; too many cockroaches.
Theodore, Clyde Mon, 6 May 2013
From greeting at the front, through reception, baggage delivery (and retrieval), room cleanliness and decor, room service, staff and hotel ambiance left little about which to complain. The location is as central as one could wish to be and, tho' imposing and so very historic, all the public areas were commodious and "people friendly". A fine visit!
Liked: What a great hotel should be. Minor problems resolved quickly with professional aplomb.
Lora B, Lincoln, NE Thu, 28 March 2013
The food, from the restaurant to room service was excellent, as well as presentation! I utilized the fitness room and the spa, and both were wonderful.
Liked: Superior staff and service.
Ross Tue, 4 December 2018
Fantastic location for all the...
Liked: Staff very friendly and helpful
Disliked: Room was a little basic, no kettle
Gretchen Mon, 3 December 2018
Liked: Beautiful and meticulously maintained. The location was excellent for exploring the sights.
Wojciech Mon, 3 December 2018
Nicholas Fri, 30 November 2018
Liked: Location is great. Rooms are large. Absolutely no complaints.
Disliked: Nothing not to like.
Sarah Tue, 27 November 2018
Really lovely hotel, classy and...
Liked: The cafe on site
The cleanliness of property
The architectural design and layout of hotel
The spacious room and the staff were excellent
Disliked: They charged us for parking which we did not have a car, so we had to go down to the desk to request they remove the fees, other than that we enjoyed our stay very much
Larry Sun, 25 November 2018
wonderful old hotel in magnificent...
Liked: Buffet breakfast in the Willard Room was excellent and included (gratefully!) in the price of our particular room. Otherwise it's way too expensive. The regular dining room for breakfast was under reconstruction so this was a nice bonus.
Disliked: Our 11th flloor room had only porthole windows 10 feet in the air. No view. A room with a view would have made an A experience an A++.
Jacob Sat, 24 November 2018
Beautiful hotel, excellent location, wonderful...
Christian Fri, 23 November 2018
Try the Hay-Addams next
Liked: Friendliness, location and Nice room with a view and all amenities did not compensate for lousy breakfast you had to queue for and the ridiculous unkempt sauna/steamroom. Sad
Disliked: Breakfast a disgrace in a crammed room too small by far for which pole actually have to queue
Bruce Wed, 21 November 2018
No body does it better...
Liked: Bed was wonderful. Employees were all so nice. They went out of their way to always be a accommodating .
Disliked: Loved everything ??
Anne Tue, 20 November 2018