Inn On Broadway Guest Reviews
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|1.1 miles from Rochester centre|
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Sandra, Lebanon Mon, 25 September 2017
We were excited about our first visit to this historic/boutique hotel. But, it would have been nice if the hotel had advised us that on the day of arrival there would be a wedding reception going on until eleven that evening. Our room was above the reception. We were exhausted from our long day of travel and the walls are very thin. We could not get to sleep until after midnight because of the noise. Also, we were advised that the kitchen would be open until eleven in the evening. At 10:15 p.m. on Saturday the kitchen closed and we were not able to order even a simple appetizer. It is disappointing to spend more money on an upscale historic/boutique hotel and then have the hotel not follow thorough on what they say they do. Our suite was nice although the fan did not work. We will be going back to Rochester but will not return to this hotel unless things change.
Liked: Clean room. Within walking distance to the Rochester Philharmonic Orchestra venue.
Disliked: (1) The first night there was a very loud wedding reception going on right below our room. Even though the music stopped at 11:00 p.m., the walls are thin and we kept hearing noise. It had been a long traveling day, with a busy day scheduled the next day, and we were not able to go to sleep until after midnight. We should have been advised prior to checking in that this reception was scheduled in this small historic/boutique hotel. (2) After the symphony on Saturday night, we came back to the hotel around 10:15 p.m. We were told by the receptionist that food could be ordered from the bar until 11:00 p.m. We went directly to the bar to get a drink and asked if we could order something to eat. The server said she thought the kitchen was closed. She went to check and came back to say it was closing early. She did not even offer a simple appetizer or anything. We left without ordering a drink and went to our room where we ordered outside of the hotel for food to be delivered. We were very disappointed to not be able to sit and unwind in the bar with drinks and light food after an evening at the symphony. (3) During our first night, three of us ate at the hotel restaurant. The food was okay but over-priced.
John, Peterborough, Ontario, Canada, visiting Eastman Theatre Wed, 18 February 2015
The Inn is really 5 minutes to the best Rochester has to offer and they have a lot to offer. Staff at the Inn are friendly, the food was fantastic and the place is gorgeously preserved. It's steeped in history, character and charm. Can't wait to make it back.
Liked: It was all good.
John Sat, 30 March 2019
Great place nice staff
Liked: Rooms are nice. Clean facilities and staff was nice. Breakfast was a little lacking in choices and not replenished when needed. Parking is an awesome plus. Still love the place. Would like them to give me the room with a fireplace again but they never do
Disliked: Breakfast needs tonstep it up a bit. .
Chester Sun, 17 March 2019
Tony Mon, 25 February 2019
I was ok. A nice...
Liked: Not much of a room for 215$. Nice historic hotel though. It was clean and staff was helpful.
Disliked: I couldn?t get the heat to go above 67 degrees.
Scott Sat, 16 February 2019
Our stay was Romantic, Comfortable,...
Liked: Nastalga feel, fire place, comfort of the bed.
Disliked: There was no view other than the fitting view of the Little Theater.
Anonymous Sat, 9 February 2019
Liked: Location, also the charm, it?s not a typical, generically appointed hotel.
Disliked: Pretty much liked everything.
Bojan Wed, 6 February 2019
Lou Tue, 11 December 2018
Good I will return
Paul Wed, 21 November 2018
Quaint and romantic yet understated...
Liked: Steak house in hotel is excellent but quite pricey
Facility is old restored club but is modernized and rooms are quaint and fully equipped
This is an excellent respit designed for couples more so than families
Disliked: Temperature control is out of your hands
Lisa Wed, 7 November 2018
I enjoyed my stay very...
Liked: Loved the room and hotel.
Disliked: No room service at night???
Constance Mon, 29 October 2018