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Hyatt Regency Rochester eeef
Hyatt Regency Rochester, 125 East Main Street, Rochester, NY| Area: Downtown Rochester
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BOOK ONLINE OR CALL 877-477-8598 promo code HBC7858
3.5
HOTEL RATING:
GOOD
3.5 out of 5 (194 Ratings)
0.4 miles from Rochester centre
BOOK ONLINE OR CALL 877-477-8598 promo code HBC7858
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Hotel Description
Offering luxurious accommodations top-notch customer service and awesome amenities the downtown Hyatt Regency Rochester is among the city's most popular hotels. The grandeur of the lobby with its dramatic columns marble floors and wood-covered walls is matched only by the sumptuous amenities of the 336 non-smoking rooms in this 25-story tower. From a pillowtop mattress and down blanket on every bed to a cozy leather armchair a clock/radio with an iPod docking station upscale toiletries a spacious work desk a coffeemaker and free Wi-Fi there's enough in your room to keep you occupied for days. But then you'd miss the great food at the hotel restaurant Scene on Maine serving an upscale menu featuring local ingredients and downtown views. Not to mention the 24-hour state-of-the-art fitness room the 24-hour full-service business center and not least the indoor heated pool — the only one in a downtown Rochester hotel — with an outdoor sundeck. Shuttle service is free and covered parking is available for an extra charge. The hotel is connected to Rochester Riverside Convention Center via an enclosed walkway. You can also walk to downtown attractions like Eastman School of Music (five blocks) High Falls (eight blocks) and Strong National Museum of Play (ten blocks). Greater Rochester International Airport is four miles away. our guests say the "beautiful" Hyatt Regency Rochester is "extremely friendly and accommodating" with "inviting rooms" and a location that's "right downtown."

Check-in time:15:00 Check-out time:12:00
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Amenities View More
y
Free Internet
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
w
Non Smoking
r
Pets Allowed
q
Accessible
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Free Breakfast
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Free Parking
Other Amenities
` Business Center
` Free Airport Shuttle
` Pets Allowed
` Restaurant
` Parking
` Valet Parking
` Room Service
` Tennis Court
` Air Conditioning
` Continental Breakfast
` Currency Exchange
` 24-Hour Front Desk
` Executive floor
` Water sports
` Dry cleaning
` On-site parking
` telephone
` alarm clock
` Accessible facilities
` Accessible parking
` Accessible room
` Air conditioning individually controlled in room
` AM/FM radio
` ATM/Cash machine
` Bell staff/porter
` Breakfast served in restaurant
` Buffet breakfast
` Cable television
` Catering services
` Children's play area
` CNN available
` Cocktail lounge
` Color television
` Complimentary coffee in lobby
` Complimentary in-room coffee or tea
` Complimentary newspaper in lobby
` Concierge desk
` Conference facilities
` Connecting rooms
` Dinner served in restaurant
` Direct dial telephone
` Early check-in
` Exercise gym
` Exhibition/convention floor
` Express check-in
` Express check-out
` Family plan
` Fire safety compliant
` Fitness center on-site
` Front desk
` Full american breakfast
` Full service housekeeping
` Gift/News stand
` Golf
` Hairdryer
` Handicap rooms
` Health club
` Heated guest rooms
` High speed internet access fee
` High speed internet connection
` Housekeeping - daily
` Indoor parking
` Indoor pool
` Interior corridors
` Iron
` Ironing board
` Jogging track
` Late check-out available
` Laundry/Valet service
` Lobby coffee service
` Lounges/bars
` Lunch served in restaurant
` Massage services
` Meeting rooms
` Non-smoking
` Non-smoking rooms (generic)
` On-site business center
` On-site business center is staffed
` Parking fee managed by hotel
` Parking lot
` Photocopy center
` Playground
` Pool
` Private bath or shower
` Public address system
` Public area air conditioned
` Racquetball
` Remote control television
` Room service - limited hours
` Safe deposit box
` Secured parking
` Security
` Snow sports
` Storage space
` Technical concierge
` Train access
` Translation services
` Transportation
` Transportation services - local office
` Turndown service
` Valet cleaning
` Valet same day dry cleaning
` VCR player available at front desk
` Video review billing
` Voice mail
` Wakeup service
` Wireless connectivity
` Wireless internet connection
` Wireless internet connection in public areas
` High speed internet access for laptop in public ar
Hyatt Regency Rochester 125 East Main Street, Rochester, NY

Hyatt Regency Rochester Guest Reviews

OVERALL AVERAGE SCORE:
GOOD (3.5 out of 5)

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2

Disappointing - 2.0 out of 5

Pratis, New York City, visiting Eastman School of Music Wed, 30 July 2014

Cold environment. Cold front desk personnel. Picked this hotel because we were coming to see the Eastman College for our daughter. Thought we should stay an extra day to see Rochester. The "cold" front desk guy says " I can't give you a room because you booked through ConcertHotels.com, you have to book from them. My immediate response was no way I'd stay an additional day at this hotel. First thing that caught my eye as soon as I entered the room was two bottled water with $2.50 price tag hanging. That was big turn off. Never will go back.

1

Poor - 1.0 out of 5

Louis Tue, 15 April 2014

Disliked: Upon arrival Hyatt said that there was no reservation but my daughter could still get a room. When asking the desk for 2 extra PAPER cups, the employee said they could not do that. My daughter stepped outside to smoke a cigarette at night and could not re-enter using her card. She waited 15 minutes for someone to answer the bell to let her back inside. I will never go to Hyatt again. Paid good money for horrendous service.

4

Very Good - 4.0 out of 5

Lynne, Chattanooga, visiting Eastman Theatre Sun, 19 May 2013

Liked: Great view; comfortable bed; efficient elevators; great location.
Disliked: Costly internet.

4

Very Good - 4.0 out of 5

Ed, Moffat, visiting Water Street Music Hall Sun, 21 April 2013

Thanks from Hatebreed fans.

Liked: Excellent!

2

Disappointing - 2.0 out of 5

Jeff H, Winsted, CT Sat, 29 October 2011

My wife and I decided to leave a night early for our trip so we phoned ahead and added an extra night to our stay. When we arrived the front desk clerk seemed to know nothing about it - but it all worked out as they had plenty of rooms available. We decided to dine at the hotel bar that evening. The wait staff was very accommodating. The draft beer selection was a sampling of local beers which was nice. The menu was eclectic and although many items were tasty - they were poorly executed. The room cleanliness was the biggest deterrent to ever wanting to return to the Rochester Hyatt. Everything had the "illusion" of being clean - yet when I bumped the lampshade thick dust snowed down onto the nightstand below. All the air vents were coated with thick gray dust. There was a nail clipping on the shelf with our bath towels- regardless toe or finger - someone's nail was tucked away with the towels. As we were tired the night we arrived we didn't notice most of this until day two. The worst of all was finding blood on the comforter. The room was not clean. (Our stay was late October 2011.)

Liked: Hotel dining - hours of operation and staff. Hotel parking. Hotel Location.
Disliked: Room Cleanliness. Check-in difficult to find - front desk staff not very helpful or informative.

4

Very Good - 4.0 out of 5

Avyce, Syracuse Tue, 4 October 2011

Liked: I had a great stay and room was very clean and beautiful
Disliked: Didn't received bottle of water that was advertised and free breakfast

5

Exceptional - 5.0 out of 5

Peter, Syracuse Sun, 25 September 2011

Eggs at our buffet breakfast were exceptionally well prepared. Room very clean, quiet, thoughtfully equipped with the little niceties.

Liked: Linens!
Disliked: Deadbolt did not work - Rm 2007

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