Hyatt Place Raleigh West Guest Reviews
Write a review
|10.0 miles from Raleigh centre|
Write a review
Winston, Concord, visiting Carter Finley Stadium Fri, 3 July 2015
Employees were all great but the food services needs considerable improvement.
Liked: All employees encountered were friendly and helpful. The place is very clean.
Disliked: This Hyatt is terrific EXCEPT food service. Every employee we had contact with was friendly and helpful. It's just that the food services are very limited and it's not geared for taking hot coffee/ tea to one's room. They do not have handy cardboard trays for these such as McDonalds does. The employees were fine but the food services needs great improvement.
Desiree Wed, 10 July 2019
I would recommend this hotel...
Liked: Excellent staff!
Donna Wed, 10 July 2019
Liked: It was easy to get to, clean, modern, spacious room, staff very friendly. Would definitely stay there again when in Raleigh!
Disliked: No anything!!
Dawn Wed, 10 July 2019
Carrie Tue, 9 July 2019
Crystal Mon, 8 July 2019
Liked: The beds were nice and the rooms were clean.
Disliked: The pool. Unfortunately the pool was unavailable for most of the day on Saturday. This was our plan for the day on Saturday and were told several times that it would be available it never was. This was one of the reasons I chose this hotel. The outdoor pool.
Andrea Mon, 8 July 2019
It was close to the...
Liked: The beds are comfortable and the pillows vary in firmness, which I liked.
Disliked: I arrived around 2 pm. Check in is at 3. And I could only check in if I paid a early check in fee. I?ve stayed at many Hyatt Places and if I have arrived early I?ve always been able to check in if there was a room available. Luckily I had driven in from out of town this time and was able to kill time in the city. It was disappointing.
Maxwell Mon, 8 July 2019
Liked: Great amenities and service, staff was nothing but friendly from beginning to end, rooms were well stocked and clean.
Disliked: More of a personal hang up than a complaint but the showers were a little smaller than what the pictures advertised online showed.
Phyllis Mon, 8 July 2019
Liked: Location and friendliness if the staff
Tiffany Sun, 7 July 2019
Liked: Location to shopping and night life was great.
Disliked: The staff was not helpful. Check out was not till 12 and housekeeping was knocking on the door for us to leave at 11:30. She then stood outside waiting on us to leave.
Helen Sat, 6 July 2019
Nice hotel conveniently located to...
Liked: The hotel is conveniently located between downtown Raleigh and Triangle Research Park. The room was large (we had a king suite), with a nice sitting area in one corner, the bed very comfortable, bedding and towels good upscale quality. Plenty of parking. Breakfast buffet had a very good selection, I would definitely stay again.