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AustraliaHyatt Place Greensboro Downtown Guest Reviews
Overall Average Score:
Excellent (4.3 out of 5)
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Savannah Sun, 17 October 2021
Exceptional
Melodie Sun, 17 October 2021
Exceptional
Ruben Sat, 16 October 2021
A Nice Motel
Liked: The building and rooms are nice. So is breakfast
Disliked: The clerks are not properly trained and have little knowledge of downtown Greensboro. Asked for directions to downtown Greenway (four blocks away) and received a blank stare. We chose an above normal priced room with a view. We were given the following room that became available as a convenience for them: location on the second floor, view of a car park. The special celebration of my wife?s birthday began poorly.Although at check-in I said I had no car, my bill was charged for parking on both nights.
Anonymous Mon, 4 October 2021
Exceptional
Anonymous Sun, 3 October 2021
Disappointing
Liked: Full breakfast and location
Disliked: My bathroom had hair on the floor from prior guest, no room trash can (only trash can in bathroom) and shower looked like it had not being cleaned properly to receive next guest.
Phyllis Thu, 30 September 2021
Exceptional
Tif23 Wed, 22 September 2021
This Time Around
Liked: Leaving from the parking lot you had to have a key to gain access in and out.
Disliked: Housekeeping never came to our room to do anything, we did not have a working phone in our room which caused us to have to keep leaving our room and going to the front desk.
Seidu Tue, 14 September 2021
Nice room and good location.
Liked: The lady at the check-in was not friendly and a request for a possible early check in and check out was dismissed.
Disliked: The not-friendly staff at the check-in desk. Unfortunately, it was the birthday of my wife and the reception was nothing to write home about.
Terry Fri, 10 September 2021
Nice
Liked: Breakfast was okay Kept running out of stuff it was vfc
Disliked: Would have been nice to have a microwave in the room
Quidyme Mon, 6 September 2021
Disappointing
Liked: The room was updated and nice. The bathroom shower was a nice highlight.
Disliked: We we're in town for a wedding and our room was not ready when we arrived at 3:30pm. We waited an additional hour and a half and our room still wasn't ready. We kept getting the run around about the room and when it would be ready. My husband and I had to get dressed for the wedding in the hotel lobby bathroom, which was absolutely appalling. We were late for the wedding and weren't able to check into our room until 9pm that night when we returned. We were given such a run around about management handling the issue, and are currently still trying to get this issue rectified. We want our money refunded back to us. Never will we ever stay at a Hyatt property again. This was the worse hotel experience we have ever had.
