The good and bad

Liked: The hotel was beautiful and very clean and Selma was a breath of fresh air after my experience with Jenny who was extremely rude. Selma was extremely kind with a bubbly personality tht was drastically different form my experience at check in kudos to tht young lady
Disliked: Jenny was rude and disrespectful check in was at 3 pm whn we arrived at 4 pm our room was still not ready. I asked Jenny (the front desk staff) if they had a bar to which her response was "Liquor is not complementary" very rude disrespectful and uncalled for. Our room wasn't ready until 5 pm smh

I would stay again if...

Liked: Breakfast was simple. I expected more for it to be a fairly new hotel and because it was downtown and the cost
Disliked: Phone in my room didn?t work Water temperature and pressure wasn?t good

GREAT STAY OVERALL!

Liked: I LIKED THE FRIENDLINESS OF THE STAFF. I ALSO LIKED THE VIEW OF CITY. THE BATROOM WAS GREAT!
Disliked: I WISH THERE WAS A BETTER SELECTION FOR BRAKFAST.

Good

Disliked: The front desk was not helpful at all or compassionate, instead of being informative she made the process extremely difficult. If there had not been a rush for time, we would?ve resided somewhere else. Please have a sensitivity training/ a revisit on how customers should be treated with her!

Passable

Liked: Overall it was nice.
Disliked: The air wouldn?t work and it was really hot

Very good

Liked: Large space
Disliked: No tub

Exceptional

Exceptional

Liked: The bar and food was excellent.

Pretty decent stay....

Liked: It was clean for the most part, except for a stool stain in my bathroom next to the toilet that looked dried up.
Disliked: Ehh, the staff wasn?t the friendliest. Had issues with billing that wasn?t explained to me properly at check in. Also wasn?t told anything about how to even open the door to the parking deck so another customer had pulled up behind me to show me how it?s done. Also downstairs other than the young lady that was working Saturday morning Feb 13th around 8:30am, the rest of the staff walked by you without even saying a word.