Hyatt House Houston Galleria Guest Reviews
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6.6 miles from Houston centre |
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Anastasia Sat, 20 April 2024
Exceptional
Jeanetta Thu, 18 April 2024
Superb
Liked: The hotel was very clean the staff was very friendly the manager tiger was extremely patient as well as generous with making sure that all of our expectations was meet. Tiger went above and beyond to make sure that my state was very comfortable as well as all of my gas I definitely will be coming back again.
Jones Wed, 17 April 2024
Exceptional
Clarinal Wed, 17 April 2024
Exceptional
Wilson Tue, 16 April 2024
Exceptional
Liked: Customer service
Beth Wed, 10 April 2024
Relaxing and fun destination for...
Liked: Breakfast was really well prepared. It was hot and ready every morning. The hotel was clean and orderly all of the time. If anything was wrong the front desk was very able to take care of it. For example I saw a mess in the elevator and notified the front desk. When I came back from my workout it was completely clean. The front desk staff was professional, helpful, and knowledgeable. They always had a tip for me when I wasn't sure what to do.
Disliked: I feel like on site, included parking would have set this hotel apart from others. It's a little more out of the way than other hotels I looked at. I understand that there is paid parking nearby, but I did have some frustration that my friends couldn't easily come visit me in my hotel or sit with me for a few hours waiting for my plane, they would have to pay to park for the day even if it was only a couple of hours. The front desk did mention that we could park in the front, for a short time, but we weren't sure what a short time was and I wasn't willing to risk my friends' cars getting towed to find out. I'm not sure that this is something that can really be fixed, just something to keep in mind as you plan your trip.
Mechelle Tue, 9 April 2024
Every time I come to...
Liked: The property itself is very nice and clean. But your employees are the best. From check in to check out. Very helpful and kind
Disliked: The area is so nice. And the property. Is always clean.
Audranika Mon, 8 April 2024
Exceptional
Darrel Mon, 1 April 2024
It was great
Liked: Staff
Disliked: Nuthn
Cassie Sun, 31 March 2024
Even though the hotel needs...
Liked: Location was close to a lot of great things, even though we explored everywhere, so it was central for us.
Disliked: Definitely outdated, literally being held together by glue. Broken tiles in the bathroom, sinking toilet. However the bed was comfortable and safe location and parking.