Hyatt House Post cruise stay

Liked: Room was fantastic
Disliked: One elevator available for use only

Exceptional

Superb

Shuttle fare from hotel to...

Liked: Shuttle hotel from the airport
Disliked: Breakfast is not that great…very basic compared to other hotels we ‘have stayed..

Very good

Liked: Property was clean, comfortable and in a great location.
Disliked: Breakfast left much to be desired

Superb

Bad

Liked: nothing . it was dirty
Disliked: it was very dirty. not worth the money. there were roaches in the bathrokm.

Not helpful. Dont keep promises....

Liked: Nothing. I didn’t get a room! They said our room wasnr clean so we couldnt have the suite we booked It’s 12am why not cleaned I even called when our flight was delayed to confirm late check in Then they assigned us Different rooms. Much smaller not happy but tired ok. Keys don’t work on either room Try again new keys dont work. It’s now 230 am still no room and no solution I attempted to sleep in lobby.
Disliked: What was to like I attempted to sleep in the lobby No rooms no solution for problem they created. Worst service ever. We came pre cruise as many do. Do yourself a favor book else where if you want to guarantee. Room

Pleasant

Liked: Location
Disliked: No body wash it was empty and the water in the shower was very poor