Hyatt House Belmont Redwood Shores Guest Reviews
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0.8 miles from Belmont centre |
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Nadine Thu, 21 March 2024
Good place
Liked: Very spacious, good breakfast. Location great for our trip.
Disliked: Room getting a little worn. Toilet ran all night and I had to get up and play with the guts. Ice maker didn't work. Surprised about parking fee.
Karla Sat, 16 March 2024
Exceptional
Sai Mon, 11 March 2024
Exceptional
Kathleen Mon, 4 March 2024
Convenient location and excellent staff
Liked: The staff was amazing. Very friendly and courteous. They were also extremely helpful.
Disliked: The room was so so.
Neil Tue, 27 February 2024
Passable
Liked: Good eggs and coffee. Quite
Disliked: Rats. Lots of rats scurrying around.
Miguel Wed, 21 February 2024
Nice and comfortable.
Liked: Very good location, secured, quiet and easily accessible. Came with breakfast.
Disliked: A bit old and rundown, especially the furniture. No free parking to customers.
Amador Sun, 18 February 2024
Exceptional
Liked: Continental breakfast was great. Front desk was exceptional and very knowledgeable to stay was amazing and the double bedroom suite were exactly as advertised.
Disliked: You’re really nothing to complain about actually at all my only complaint would have to be the lack of amenities in the front area like the little store. It wasn’t stocked up.
Monica Wed, 31 January 2024
I will never stay at...
Disliked: I had booked a room with an accessible roll-in shower far in advance to celebrate my significant other’s birthday. Due to his condition, we needed a roll-in shower. I drove 2 hours to get to this hotel only to be told that the room was not available due to flooding. They knew in advance that the room had been flooded since there was no rain that day and I was never given a courtesy call letting me know they could not accommodate us. And nothing was done to help us find other accommodations last minute. All they said was sorry but we can’t help you. Horrible customer service! A complaint has been submitted.
Cristian Mon, 29 January 2024
Pleasant
Disliked: Outdated furniture, needs to be refreshed throughout the property.Bed sheets were not clean, noticed some dirt spots on; one day prior to finish my stay those were changed.While this is considered an extended stay facility as I was told, the expectations were a bit higher than what was found
Agnes Fri, 26 January 2024
Good