Hyatt House Austin Arboretum Guest Reviews
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Write a review
Natalie Sat, 13 May 2023
Good
Marina Sun, 30 April 2023
Exceptional
Faith Fri, 21 April 2023
great place to stay
Liked: clean, comfortable close to everything
Disliked: nothing
Amber Tue, 11 April 2023
Very good
Annette Fri, 7 April 2023
Exceptional
Lorenzo Mon, 3 April 2023
Disappointing
Liked: close the mall’s
Disliked: room was dirty
Ybe Thu, 30 March 2023
Great location and value
Liked: Emily set a positive and welcoming tone from the minute that I arrived at check in. She explained the facility and amenities in detail and made sure that I would find my room easily. She immediately made me feel valued and that my comfort was important to her.
Disliked: Everything was great
John Wed, 29 March 2023
Very poor
James Tue, 28 March 2023
A restful break on a...
Liked: Breakfast was ample, room was large, full kitchen, 2 televisions
Disliked: It was pricey.
Ingram Mon, 27 March 2023
Don't let the photos fool...
Liked: Easy access to shopping and eating locations.Easy access to highway.It was quite.
Disliked: Access to the front office is not ADA friendly. There are just steps on the main entrance side of the building. The ramp is on the opposite side, but you can't park on the side in order to use the ramp. My 1st room toilet did not flushMy 2nd room shower was dirty and had mold build-up The furniture was shaky and dustyThe clothes hangers were dusty.The microwave fan cover was off, meaning exhaust from the fan blew back in the room.The plugs on the lamp bases did not work.The bathroom toilet seat was very low to the ground.As I was attempting to enter into building B, a maintenance worker for the hotel saw me struggling but did not hold the door for me to just offer assistance. He did not acknowledge me. The front office help, was great.