Howard Johnson By Wyndham Scottsdale Old Town Guest Reviews
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|0.6 miles from Scottsdale centre|
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Chelsea, Phoenix Wed, 7 August 2013
They overbooked the King rooms, even when I had reserved my room literally hours before checking in. Once they moved me into a two bed room, the A/C didnt work and it was miserably hot. The final room I was moved to was dirty. The vending machine by the office took my dollar and the small amenities like toothpaste, shampoo and conditioner were not available in the rooms. Plus, every time I left my room, the key would not work. I had to walk to the office close to 10 times that night. I was not happy with my stay at all!
Disliked: Our room was not available; first room A/C didnt work; second room was not clean.
Matthew Wed, 17 July 2019
William Tue, 16 July 2019
Fine but with a few...
Liked: Good location and great value for the money. They are starting a remodel of the property. The outside looks great/attractive. The rooms aren't actually that bad. Staff is great.
Disliked: A few issues. I checked in & got settled in the room only to find, when I went to go out for the evening, that I was locked in my room literally. The deadbolt lock would not work or turn when I turned the door handle. I went to use the phone in my room but found it had NO phone cord attached to it! I used my cell to fall the front desk. The young lady that helped me was great. After sever minutes of both of us trying to get this door open finally it opened. I packed up my stuff and she moved me to another room. That room was fine. Upon checking out, I noticed on my bill a $ 6.99 per day fee for "Going Green" This has happened before, so be aware, they add this fee no matter how many days you stay?? I was only there for ONE night. Did I "Go Green" by not wanting my bed sheets & towels replenished NO. I didn't have the opportunity to request since I was there only ONE night. This fee is just an excuse to charge an additional fee each day. Besides, If I'm using less linen service, why charge me more if I'm using less?? Does not make sense. I did challenge this fee and the issue was resolved. CHECK YOUR BILL!! The day of check out, I did get a polite call reminding me (about 30-40 minutes before) that checkout time is 11:00. I never had this happen at other hotels. You better be out on time because the "Check-out Police" (a very diligent/polite man is outside checking to see that you are vacating). Instead, why not call a guest to see if all is fine in there their room upon checking in instead of a checkout reminder. Lets face it we know when check out time is. Felt pushy to me. Not sure I would stay here again.
Brittany Tue, 16 July 2019
Luis Mon, 15 July 2019
Disliked: Didn?t like the fact that it took the a/c in our room almost all day to finally get cold.
Timothy Sun, 14 July 2019
Liked: Superb location. Friendly staff. Great value.
Queston Sun, 14 July 2019
Anonymous Fri, 12 July 2019
David Thu, 11 July 2019
Disliked: Manager was extremely unfriendly.
Jennifer Tue, 9 July 2019
Liked: It was close to the Scottsdale old town- within walking distance. Also it had a nice pool and hot tub and was excellent value for money!
Disliked: The continental breakfast could have been fresher. But was ok
Lyn Mon, 8 July 2019
We had a purpose for...
Liked: I couldn?t believe how nice everybody was plus we were staying three nights and on the second night we require an additional room at 1:30 in the morning I called and the manager was able to facilitate that for me and it was just so wonderful I?m nothing but good things to say
Disliked: Nothing really