Superb

The best location to stay...

Liked: The Location is the most valuable part for the price you paid. The BART and Bus station are literally around the corner.The convenience it best part of this Hotel ,with Trader Joe just next to the G floor door
Disliked: The facilities are not always in the default of the room, you require "ask" for itEX kettle or microwave"

The small things make a...

Liked: The room was very nice and the perfect set up to have because we brought our foreign exchange student and having a door between us gave us all privacy. The large shower was great as we are very tall.
Disliked: We were EXTREMELY disappointed about the amenities - especially since there was an additional charge for them. Free wifi is not unique, coffee/tea service was not special and the TV choices were TERRIBLE! When I inquired at the front desk I was told it had to do with the vendor you contract with. We were not willing to pay $20 to rent a movie and feel we should have been “comped” one as the room rate is very high.

It was clean, and pleasant....

Liked: I loves that there was plenty of hot water for the whole family to shower. Also the location was great.
Disliked: The bed was not as comfortable as I would have liked. Also maybe more bed pillows.

This is a good hotel....

Liked: Location is good, close to Moscone Convention Center where I have a meeting.
Disliked: Nothing

Superb

Exceptional

Exceptional

Liked: Room was quiet and comfortable
Disliked: Switch to different water in room...I'd rather drink something less prestigious than Evian if it means I wouldn't have to pay.

Exceptional

Liked: The room was clean and neat with a great view of the city. Loved the location, a few blocks of union square and china town.