Hotel St. Helena Guest Reviews
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Brenda, Springville, visiting Beringer Vineyards Sun, 10 May 2015
Sweet old hotel. Great staff. Clean and very quaint. Right downtown, close to shopping. Our first time in St. Helena.
Ol stinky lady, Fremont , visiting V. Sattui Winery Tue, 8 October 2013
Staff makes you feel welcome. Charming, old time feel. There are no bells and whistles, however, it's very relaxing, no hustle and bustle. And best of all, no minimum stay required, even on the weekend.
Liked: Nice staff. No minimum stay.
Barbara Sun, 11 March 2018
Last resort. Worked for one...
Liked: Parking was free! Walking distance to a few good restaurants.
Disliked: Room on street ... no one was there ... surely we could have had a room of the street noise. We did self check in and check out. The WiFi was terrible - we gave up.
Kelsey Thu, 1 March 2018
Anonymous Wed, 21 February 2018
Liked: The price is very expensive. The hotel is very old, the breakfast have only bread, coffee , butter and jam.
Disliked: Is very expensive for what the hotel have
Sally Tue, 20 February 2018
The owners need to update...
Liked: The location of the hotel !
Disliked: No control of temp in rooms absolutely miserable sleeping w heater on non stop. Windows broken couldn?t prop open. Needs renovation. We switched rooms because it was so small and no closet. Already paid over $300 for the first room and then charged an additional $75 to move to a room that was missing a blow dryer. Almost comical! I hope improvements are made. But it seems with all the negative reviews the owners just don?t care.
Lisa Mon, 15 January 2018
Disliked: Building quite run down but still comfortable- worst part was the bed, sheets kept coming off and no ability to control thermostat
Marie Fri, 5 January 2018
Liked: Love this hotel! So authentic and charming! We?ll be back
Anonymous Thu, 4 January 2018
I likely won?t stay there...
Liked: Location is nice.
Disliked: I stood outside waiting to checkin for over an hour, despite indicating my arrival time when I booked the room. The room was small and outdated for the rate.
Roberta Wed, 20 December 2017
Nice little vintage hotel in...
Liked: Great place to stay while shopping and eating in St. Helena. Much better than the reviews indicated online.
Disliked: TV was a little small.
Sandra Mon, 27 November 2017
Ian Thu, 16 November 2017
An aplogy for an hotel...
Disliked: No staff - had to phone to be told key under mat. This was in the later afternoon so normal time. Needs cleaning. Tiny room. Poor wifi - doesnt work in room.