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Hotel Pennsylvania ee
Hotel Pennsylvania, 401 7th Avenue, New York City, NY | Area: Madison Square Garden - Convention Area
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2.7
HOTEL RATING: 
OKAY
2.7 out of 5 (2095 Ratings)
1.5 miles from New York City centre
Show Prices
Hotel Description
Located right across from Penn Station and offering bargain-priced rooms and a fitness center Hotel Pennsylvania gives our guests a terrific location next to Macy's and two blocks from the Empire State Building. The Hotel Pennsylvania's 1700 rooms feature cable TVs pay movies hairdryers and irons/ironing boards. Wi-Fi is available in the main lobby and common spaces for an additional fee. Guests can get a workout with cardio and weight machines in the adjacent fitness center and savor a juicy steak at the on-site restaurant or a quick bite at the hotel cafe. Parking is available through the hotel for an additional fee. Hotel Pennsylvania is across the street from Penn Station a major transportation hub with subway and train lines to get throughout the city and beyond. The famous Madison Square Garden home to the New York Ranges and Knicks is in the Penn Station complex. Macy's and Herald Square are a two-minute walk away and the Empire State Building is a two-block stroll east. You can hoof it to Times Square in 10 minutes. LaGuardia Airport is about 20 minutes by car and John F Kennedy International Airport is 30 minutes away depending on traffic conditions.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
E
Fitness Center
B
Airport Shuttle
w
Non Smoking
r
Pets Allowed
q
Accessible
y
Free Internet
x
Free Breakfast
j
Free Parking
u
Swimming Pool
A
Business Center
Other Amenities
` Airport Shuttle
` Pets Allowed
` Restaurant
` Parking
` Valet Parking
` Tour Desk
` Bar
` Concierge Service
` Currency Exchange
` 24-Hour Front Desk
` Coffee shop
` Hair dryer
` Smoking area
` Dry cleaning
` Ironing service
` fitness center
` shuttle service
` telephone
` 24-hour room service
` Baggage Storage
` Facilities for Disabled Guests
` Non-smoking Rooms
` Safe
` TV

Hotel Pennsylvania Guest Reviews

OVERALL AVERAGE SCORE: 
OKAY (2.7 out of 5)

Write a review

1

Poor - 1 out of 5

John, Knoxville, visiting The Cutting Room New York Mon, 21 January 2019

Thumbs down. Only good thing was the location to the show we attended. Besides the things mentioned above under what was bad, the bottom drawer in the dresser under the TV was broken.

Liked: The location; the bell captains were friendly and helpful.
Disliked: The bedspread smelled like it was sprayed with perfume - overwhelming! The bathroom drain was clogged! We were never able to get WiFi. No washcloths. Long waiting lines to check in and check out at prime times.

4

Very Good - 4 out of 5

Patricia, Washington, visiting Stephan Weiss Studio Wed, 10 April 2013

Arriving with raised eyebrows based on a few bad reviews for this hotel, I was pleasantly surprised to find it had a prime location, increasing the accessibility of my planned visit sites, as well as aged but a clean lined format in the room provided. The front desk service was excellent, as was the proximity of restaurants, sites, and shopping near the hotel. Despite some of the warnings posted on the internet reviews, I did not feel unsafe or threatened (as a single woman traveling alone) in this property. While this is not necessarily a luxury property, I will certainly return again and again during my quick trips to NYC, and recommend its cleanliness, comfort, and convenient location to all who visit the city.

Liked: Front desk clerk; cleanliness; location.

1.5

Poor - 1.4 out of 5

Claudia Sun, 26 May 2019

Very poor

Liked: nothing
Disliked: The room smelled dirty. Breakfast must be taken in a room outside the hotel and with the "breakfast card? provided by the hotel, you can access to a glass of chopped fruit, a bread and one liquid (coffee or juice). Also the staff is not friendly and you need to make long lines for check-in, check-out, and to unblock the room card. The hotel reserves 100 USD for any extra cost. The fridge has fungus on the outside of the door. To leave the luggage you need to pay 5 USD per bag.

2.1

Disappointing - 2.1 out of 5

Maria Sun, 26 May 2019

Good location poor service

Liked: Deteriorated carpets, scared towels, no hair conditioner, no pleasent attention at check in. Luggage storage only attended by only one person during peak time. And rude Bell Captainw
Disliked: See above

2.3

Disappointing - 2.3 out of 5

Tim Sat, 25 May 2019

Disappointing

Liked: Location
Disliked: Massive deferred maintenance.

1.9

Poor - 1.9 out of 5

Cheryl Sat, 25 May 2019

Poor

Liked: Location was great
Disliked: Hotel is very old and outdated, the old Hotel was probably once very grand but it is in poor condition now. Staff (Carol) was very rude and abrupt!It took 45 minutes to check in, and everything was already booked through booking.comI was told the booking confirmation number meant nothing to her and she charged my card(pending) the whole amount again at the check in desk. Also rooms were booked together, and she checked them In, individually taking a seperate deposit for each. And we were put on seperate floors after she asked if we wanted to be together

1.5

Poor - 1.4 out of 5

Alwy Sat, 25 May 2019

To many people , to...

Disliked: +

2.3

Disappointing - 2.3 out of 5

Darrellyn Sat, 25 May 2019

Disgusting

Liked: Breakfast was quick and easy.
Disliked: The facility was nasty-peeling paint-actually had to change rooms because of a MOUSE!!! Pictures photo shopped-never saw anything in the hotel look like those pictures! Mildew in bathroom-had to call for towels-never had a washcloth!

4.4

Excellent - 4.4 out of 5

Nene Sat, 25 May 2019

Hotel staff were pleasant

Liked: Really loved the location as its right in the middle of all the attractions. Also the rooms were clean
Disliked: Having to walk for 5 mins outside the hotel to get breakfast which was supposed to be complimentary yet quite meager

1.5

Poor - 1.4 out of 5

Adrian Sat, 25 May 2019

Very poor

Liked: Nothing
Disliked: Super expensive for what you get :dirty rooms, dirty and poorly maintained bath tub, the A/C unit was rusty, impossible to adjust the temperature and fan speed (knobs stuck).Noisy personnel,speaking loud at 7 am on the hallways and more.

3.2

Pleasant - 3.1 out of 5

Blcheshire Sat, 25 May 2019

Pleasant

Liked: Central location
Disliked: Absolutely no facilities. No restaurant, no bar, huge queues perpetually at check in. My key stopped working so I had to queue for another 20 minutes to get it reprogrammed. Poor breakfast in a scruffy cafe up the street where it was almost impossible to get a seat at busy periods. I will definitely not use this hotel again

1.3

Poor - 1.2 out of 5

Banice Sat, 25 May 2019

Worst experience ever

Liked: nothing.
Disliked: Everything was horrible don't be fooled by the low proces it was 145USD including the taxes. Wasn't worth the price

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Hotel Pennsylvania 401 7th Avenue, New York City, NY