Hotel Pennsylvania Guest Reviews
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|1.5 miles from New York City centre|
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John, Knoxville, visiting The Cutting Room New York Mon, 21 January 2019
Thumbs down. Only good thing was the location to the show we attended. Besides the things mentioned above under what was bad, the bottom drawer in the dresser under the TV was broken.
Liked: The location; the bell captains were friendly and helpful.
Disliked: The bedspread smelled like it was sprayed with perfume - overwhelming! The bathroom drain was clogged! We were never able to get WiFi. No washcloths. Long waiting lines to check in and check out at prime times.
Patricia, Washington, visiting Stephan Weiss Studio Wed, 10 April 2013
Arriving with raised eyebrows based on a few bad reviews for this hotel, I was pleasantly surprised to find it had a prime location, increasing the accessibility of my planned visit sites, as well as aged but a clean lined format in the room provided. The front desk service was excellent, as was the proximity of restaurants, sites, and shopping near the hotel. Despite some of the warnings posted on the internet reviews, I did not feel unsafe or threatened (as a single woman traveling alone) in this property. While this is not necessarily a luxury property, I will certainly return again and again during my quick trips to NYC, and recommend its cleanliness, comfort, and convenient location to all who visit the city.
Liked: Front desk clerk; cleanliness; location.
Claudia Sun, 26 May 2019
Disliked: The room smelled dirty. Breakfast must be taken in a room outside the hotel and with the "breakfast card? provided by the hotel, you can access to a glass of chopped fruit, a bread and one liquid (coffee or juice). Also the staff is not friendly and you need to make long lines for check-in, check-out, and to unblock the room card. The hotel reserves 100 USD for any extra cost. The fridge has fungus on the outside of the door. To leave the luggage you need to pay 5 USD per bag.
Maria Sun, 26 May 2019
Good location poor service
Liked: Deteriorated carpets, scared towels, no hair conditioner, no pleasent attention at check in. Luggage storage only attended by only one person during peak time. And rude Bell Captainw
Disliked: See above
Tim Sat, 25 May 2019
Disliked: Massive deferred maintenance.
Cheryl Sat, 25 May 2019
Liked: Location was great
Disliked: Hotel is very old and outdated, the old Hotel was probably once very grand but it is in poor condition now. Staff (Carol) was very rude and abrupt!It took 45 minutes to check in, and everything was already booked through booking.comI was told the booking confirmation number meant nothing to her and she charged my card(pending) the whole amount again at the check in desk. Also rooms were booked together, and she checked them In, individually taking a seperate deposit for each. And we were put on seperate floors after she asked if we wanted to be together
Alwy Sat, 25 May 2019
To many people , to...
Darrellyn Sat, 25 May 2019
Liked: Breakfast was quick and easy.
Disliked: The facility was nasty-peeling paint-actually had to change rooms because of a MOUSE!!! Pictures photo shopped-never saw anything in the hotel look like those pictures! Mildew in bathroom-had to call for towels-never had a washcloth!
Nene Sat, 25 May 2019
Hotel staff were pleasant
Liked: Really loved the location as its right in the middle of all the attractions. Also the rooms were clean
Disliked: Having to walk for 5 mins outside the hotel to get breakfast which was supposed to be complimentary yet quite meager
Adrian Sat, 25 May 2019
Disliked: Super expensive for what you get :dirty rooms, dirty and poorly maintained bath tub, the A/C unit was rusty, impossible to adjust the temperature and fan speed (knobs stuck).Noisy personnel,speaking loud at 7 am on the hallways and more.
Blcheshire Sat, 25 May 2019
Liked: Central location
Disliked: Absolutely no facilities. No restaurant, no bar, huge queues perpetually at check in. My key stopped working so I had to queue for another 20 minutes to get it reprogrammed. Poor breakfast in a scruffy cafe up the street where it was almost impossible to get a seat at busy periods. I will definitely not use this hotel again
Banice Sat, 25 May 2019
Worst experience ever
Disliked: Everything was horrible don't be fooled by the low proces it was 145USD including the taxes. Wasn't worth the price