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Hotel Pennsylvania eef
Hotel Pennsylvania, 401 7th Avenue, New York City, NY | Area: Madison Square Garden - Convention Area
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3.1
HOTEL RATING: 
PLEASANT
3.1 out of 5 (2002 Ratings)
1.5 miles from New York City centre
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Hotel Description
Located right across from Penn Station and offering bargain-priced rooms and a fitness center Hotel Pennsylvania gives Our guests a terrific location next to Macy's and two blocks from the Empire State Building. The Hotel Pennsylvania's 1700 rooms feature cable TVs pay movies hairdryers and irons/ironing boards. Wi-Fi is available in the main lobby and common spaces for an additional fee. Guests can get a workout with cardio and weight machines in the adjacent fitness center and savor a juicy steak at the on-site restaurant or a quick bite at the hotel cafe. Parking is available through the hotel for an additional fee. Hotel Pennsylvania is across the street from Penn Station a major transportation hub with subway and train lines to get throughout the city and beyond. The famous Madison Square Garden home to the New York Ranges and Knicks is in the Penn Station complex. Macy's and Herald Square are a two-minute walk away and the Empire State Building is a two-block stroll east. You can hoof it to Times Square in 10 minutes. LaGuardia Airport is about 20 minutes by car and John F Kennedy International Airport is 30 minutes away depending on traffic conditions.

Check-in time: 15:00   Check-out time: 11:00
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4
4
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
E
Fitness Center
A
Business Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
B
Airport Shuttle
Other Amenities
` Business Center
` Pets Allowed
` Restaurant
` Laundry
` Meeting/Banquet Facilities
` Newspapers
` Parking
` Valet Parking
` Tour Desk
` VIP Room Facilities
` Air Conditioning
` Bar
` Concierge Service
` Currency Exchange
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Dry cleaning
` Internet services
` ATM/cash machine on site
` Vending machine (snacks)
` Ironing service
` Heating
` Fax/photocopying
` Ticket service
` WiFi
` Snack bar
` On-site parking
` Private parking
` fitness center
` All Spaces Non-Smoking (Public and Private)
` Baggage Storage
` Car Rental
` Facilities for Disabled Guests
` Family Rooms
` Non-smoking Rooms
` Safe
` Souvenir/Gift Shop
` Vending Machine (Drinks)
` WiFi available in all areas
` Free WiFi

Hotel Pennsylvania Guest Reviews

OVERALL AVERAGE SCORE: 
PLEASANT (3.1 out of 5)

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1

Poor - 1 out of 5

John, Knoxville, visiting The Cutting Room New York Mon, 21 January 2019

Thumbs down. Only good thing was the location to the show we attended. Besides the things mentioned above under what was bad, the bottom drawer in the dresser under the TV was broken.

Liked: The location; the bell captains were friendly and helpful.
Disliked: The bedspread smelled like it was sprayed with perfume - overwhelming! The bathroom drain was clogged! We were never able to get WiFi. No washcloths. Long waiting lines to check in and check out at prime times.

4

Very Good - 4 out of 5

Patricia, Washington, visiting Stephan Weiss Studio Wed, 10 April 2013

Arriving with raised eyebrows based on a few bad reviews for this hotel, I was pleasantly surprised to find it had a prime location, increasing the accessibility of my planned visit sites, as well as aged but a clean lined format in the room provided. The front desk service was excellent, as was the proximity of restaurants, sites, and shopping near the hotel. Despite some of the warnings posted on the internet reviews, I did not feel unsafe or threatened (as a single woman traveling alone) in this property. While this is not necessarily a luxury property, I will certainly return again and again during my quick trips to NYC, and recommend its cleanliness, comfort, and convenient location to all who visit the city.

Liked: Front desk clerk; cleanliness; location.

1.5

Poor - 1.5 out of 5

Anonymous Sat, 30 May 2020

Poor

Liked: when i said i wanted to check out i was given another room which was nicer.
Disliked: long queues to check in and noone at reception for complaint. My room was not up to standard and i had to ask to be moved. Carpet was dirty and it smelled of dust and chlorin was not aired at all. The bed was terrible - soft soggy mattress. But my main problem with this place is that i have been charged twice for this night as the cancellation of a first booking that i made via booking .com has still not been refunded despite several messages and communications. breakfast included but across the road in diner that was not very clean.

0.5

Poor - 0.5 out of 5

Ralf Sat, 23 May 2020

Incorrect pricing at time of...

Disliked: I booked a double room for February 2020 on Booking.com. The Hotel Pennsylvania in Manhattan New York ranked at Booking with a total price of $ 240.99 (about ? 217). I booked the room and deposited my credit card. At this time (time of purchase) I was not shown any other price components. When I arrived at the hotel on Friday evening, however, I was charged ? 425.84 (US $ 451.21)! That's US $ 210.22 more than when I purchased it. This is an increase in price of 87%. The difference, as we were told at the hotel reception, resulted mainly from an ?additional? hotel fee, but also some taxes. When asked why the hotel fee was not included in the total price on booking.com, the answer was "we don't know please call booking.com." Great, the hotel that maintains their prices on booking.com wants to hide behind the booking platform. I tried to call booking.com. The hotline was overloaded and no representative could be reached. It was Friday night. Try to find a similarly priced hotel in Manhattan on Friday evening after a long journey. The hotel staff knew the same and couldn't hide a nasty grin. Hoping that Booking.com would take care of it later, I sent my screenshot with the total price from my booking.com app to booking's customer service. After many days of waiting (we had long checked out of the hotel), we were assured by email that the prices had been correctly calculated after consultation with the hotel. Unbelievable. If you advertise in europe via booking.com, you need to adhere to local legislation. The so called ?final price? should contain all price components so that the customer know for what he/she is putting down their credit card for. Instead of apologizing and refunding the difference, Booking.com adjusted my booking in the app about 1 week after complaining. It now shows the higher price including the additional hotel fees.

0.5

Poor - 0.5 out of 5

Rafael Fri, 22 May 2020

Didn?t like the stay

1.5

Poor - 1.5 out of 5

Sara Tue, 12 May 2020

Poor

Disliked: I'm still waiting the deposit refund after two months. No-one answered

2.5

Fair - 2.5 out of 5

Faapusa Mon, 11 May 2020

Passable

3.5

Good - 3.5 out of 5

Dympna Sat, 9 May 2020

i would definitly stay here...

Liked: location was brillant the staff was lovely A lot of noise next door but the minute we reported it the staff looked after us Breakfast was lovely very good value for money .
Disliked: No Kettle to make a cup of tea .

4.5

Wonderful - 4.5 out of 5

Thomas Sat, 9 May 2020

great deal for the price

Liked: We stayed in one of the newly remodeled room without extra charge. The room was clean and comfortable. The staff was very friendly and responsive. We received a free breakfast at a restaurant across the street. Awesome Location
Disliked: The hotel is very large the lobby is very busy

3

Pleasant - 3 out of 5

Stephen Sat, 25 April 2020

Pleasant

5

Exceptional - 5 out of 5

Robbie Fri, 24 April 2020

Exceptional

4.5

Wonderful - 4.5 out of 5

Stephen Thu, 23 April 2020

Superb

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Hotel Pennsylvania 401 7th Avenue, New York City, NY