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Hotel Pennsylvania eef
Hotel Pennsylvania, 401 7th Avenue, New York City, NY | Area: Madison Square Garden - Convention Area
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2.7
HOTEL RATING: 
OKAY
2.7 out of 5 (2081 Ratings)
1.5 miles from New York City centre
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Hotel Description
Located right across from Penn Station and offering bargain-priced rooms and a fitness center Hotel Pennsylvania gives our guests a terrific location next to Macy's and two blocks from the Empire State Building. The Hotel Pennsylvania's 1700 rooms feature cable TVs pay movies hairdryers and irons/ironing boards. Wi-Fi is available in the main lobby and common spaces for an additional fee. Guests can get a workout with cardio and weight machines in the adjacent fitness center and savor a juicy steak at the on-site restaurant or a quick bite at the hotel cafe. Parking is available through the hotel for an additional fee. Hotel Pennsylvania is across the street from Penn Station a major transportation hub with subway and train lines to get throughout the city and beyond. The famous Madison Square Garden home to the New York Ranges and Knicks is in the Penn Station complex. Macy's and Herald Square are a two-minute walk away and the Empire State Building is a two-block stroll east. You can hoof it to Times Square in 10 minutes. LaGuardia Airport is about 20 minutes by car and John F Kennedy International Airport is 30 minutes away depending on traffic conditions.

Check-in time: 15:00   Check-out time: 11:00
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4
4
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7
1 room
7
2 guests
Amenities View More
E
Fitness Center
A
Business Center
w
Non Smoking
q
Accessible
y
Free Internet
x
Free Breakfast
j
Free Parking
u
Swimming Pool
B
Airport Shuttle
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Pets Allowed
Other Amenities
` Business Center
` Fitness Center or Spa
` Accessible
` No Smoking Rooms/Facilities
` Restaurant
` Laundry
` Meeting/Banquet Facilities
` Newspapers
` Safety Deposit Box
` Shops in Hotel
` Tour Desk
` Vending Machines
` Air Conditioning
` Bar
` Car Rental Desk
` Concierge Service
` Currency Exchange
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Family room
` Dry cleaning
` Non-smoking throughout
` ATM/cash machine on site
` Vending machine (snacks)
` Ironing service
` Gift shop
` Heating
` Fax/photocopying
` Ticket service
` Luggage storage
` Snack bar
` WiFi everywhere
` WiFi available in all areas
` On-site coffee shop
` On-site coffee house
` Breakfast options

Hotel Pennsylvania Guest Reviews

OVERALL AVERAGE SCORE: 
OKAY (2.7 out of 5)

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1

Poor - 1 out of 5

John, Knoxville, visiting The Cutting Room New York Mon, 21 January 2019

Thumbs down. Only good thing was the location to the show we attended. Besides the things mentioned above under what was bad, the bottom drawer in the dresser under the TV was broken.

Liked: The location; the bell captains were friendly and helpful.
Disliked: The bedspread smelled like it was sprayed with perfume - overwhelming! The bathroom drain was clogged! We were never able to get WiFi. No washcloths. Long waiting lines to check in and check out at prime times.

4

Very Good - 4 out of 5

Patricia, Washington, visiting Stephan Weiss Studio Wed, 10 April 2013

Arriving with raised eyebrows based on a few bad reviews for this hotel, I was pleasantly surprised to find it had a prime location, increasing the accessibility of my planned visit sites, as well as aged but a clean lined format in the room provided. The front desk service was excellent, as was the proximity of restaurants, sites, and shopping near the hotel. Despite some of the warnings posted on the internet reviews, I did not feel unsafe or threatened (as a single woman traveling alone) in this property. While this is not necessarily a luxury property, I will certainly return again and again during my quick trips to NYC, and recommend its cleanliness, comfort, and convenient location to all who visit the city.

Liked: Front desk clerk; cleanliness; location.

2.1

Disappointing - 2.1 out of 5

Jana Fri, 13 September 2019

Disappointing

Liked: Staff was rude and not helpful at all. I had ti check in after being hospitalized in hospital not far away and couldnt stand for long in the long queue at reception but was told to wait. Absolutely terrible customer service all the way through. So dissapointed that i would never ever use the hotel again nor recomend to anybody

3.6

Good - 3.5 out of 5

Andre Fri, 13 September 2019

Good

Liked: There are not black out shades and refrigerator in the new rooms. Bathrooms are very small and not really cleaned.
Disliked: If they had Black out shades and a refrigerator.

1.9

Poor - 1.9 out of 5

Rodrigue Thu, 12 September 2019

Poor

Liked: Location
Disliked: Everything else

4.4

Excellent - 4.4 out of 5

Emanuele Thu, 12 September 2019

Fabulous

Liked: Nice hotel very close to Times Square and Madison Square, check in was kinda long and the bathroom could've been cleaner, but it's definitely a good deal. The staff was nice, I just wish I hadn't had to wait in line in order to talk to someone everytime I needed assistance. The hotel is also kinda old, which I loved.
Disliked: -

2.5

Fair - 2.5 out of 5

Angelo Thu, 12 September 2019

Great location , no bang...

Liked: The so call breakfast is located a block away. The setup is more like a school cafeteria. You line up on a long line for a very limited food selection: 1 beverage a bagel , roll ,or pastry. Second selection consist of a fruit salad and a bottle of water.
Disliked: The check in could have been quicker. The newly renovated room could have been done with imagination and quality.

2.1

Disappointing - 2.1 out of 5

Paul Thu, 12 September 2019

Disappointing

Liked: Not a lot
Disliked: Everything looked dirty checking in and out took forever big queues not in front desk staf

1.3

Poor - 1.2 out of 5

Aquina Thu, 12 September 2019

It was terrible

Liked: The location of the hotel
Disliked: The roaches in my room, the linen that wasn?t clean just overall horrible experience

3.8

Good - 3.8 out of 5

Aidan Thu, 12 September 2019

Good

Liked: Close proximity to trains,subway and shopping
Disliked: Bathroom needs upgrade and no room for two suitcases

1.5

Poor - 1.5 out of 5

Edgar Thu, 12 September 2019

Poor

Liked: Location
Disliked: No much at all

3.8

Good - 3.8 out of 5

Jinena Thu, 12 September 2019

It was perfect

Liked: The whole package
Disliked: The bathroom it was

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Hotel Pennsylvania 401 7th Avenue, New York City, NY