Hotel Jerome An Auberge Resort Guest Reviews
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|0.3 miles from Aspen centre|
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Piper Fri, 17 November 2017
The Hotel Jerome is elegant with historical flare. Unfortunately, the carpet in our room had a big bleach spot in the center of the carpet, the air conditioning was broken, and truck loading was below our window. For the price I paid I expected more. The hotel concierge was accommodating and upgraded us to a suite which was much nicer but the faucets in the bathroom were hard to turn off. I understand this is a " historical hotel" but modern conveniences are necessary. My husband and I enjoyed the J-Bar for dinner and drinks. The jets in the outside hot tub were not working so that was a disappointment. Overall we enjoyed our stay, the super comfy bed and loved the separate living room in our suite.
Liked: We enjoyed the historic feel of the hotel.
Disliked: I expected our room to be more elegant for the price and description.
Alejandro Fri, 17 November 2017
Liked: Their Bar area is really nice, the room service trough and iPad is very practical and the fact that internet, transportation and snacks and drinks in the room are complementary
Disliked: It would be nice if their halls through the rooms had more illumination, they are kind of dark.
Billy Tue, 14 November 2017
Anonymous Sat, 11 November 2017
Kimberly Wed, 11 October 2017
Liked: The staff was very friendly, helpful, truly at your service. The decor is fabulous. The room was luxurious.
Disliked: There was construction at the property with trucks right outside my windows. Two other high end properties in Aspen reduced their prices and gave me a heads up about their construction. Hotel Jerome should have alerted me to the noise and inconvience of the construction and reduced their charges. The towels were far too scratchy and tired for an Auberge resort.
Richard Sat, 9 September 2017
Liked: Wonderful hotel in a great position with excellent friendly staff
Vince Mon, 28 August 2017
Josephine Sun, 27 August 2017
it was perfect for a...
Liked: The staff was exceptional from the valet, front desk, room service... every area excellent..
Anonymous Sun, 27 August 2017
Liked: Staff was excellent, food delicious and hotel was charming.
Disliked: Liked everything.
Tray Thu, 24 August 2017
so much comfort, enjoyment, great...
Liked: the cleaning service was great.... the staff great... they were just perfect...
Disliked: nothing except that i had to leave