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Hotel Indigo Brooklyn an IHG hotel eeef - (855) 270-4339
Hotel Indigo Brooklyn an IHG hotel, 229 Duffield Street, Brooklyn, NY -(855) 270-4339
Area: Brooklyn Downtown
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BOOK ONLINE OR CALL - (855) 270-4339
2.3
HOTEL RATING: 
DISAPPOINTING
2.3 out of 5 (120 Ratings)
BOOK ONLINE OR CALL - (855) 270-4339
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Hotel Description
Located 531 feet from the subway station that connects this hotel to Manhattan Downtown Brooklyn/NY includes free WiFi. Barclays Center is 0.8 mi away. Floor-to-ceiling windows line the guest rooms at the Hotel Indigo. Featuring views of Manhattan or Brooklyn the rooms have a flat-screen TV coffee machine and an private bathroom. Guests have access to 24-hour reception services at the Downtown Brooklyn Hotel Indigo. Guests will find many dining options within a short walk from the property. The Brooklyn Bridge is less than 0.6 mi away. Prospect Park and Brooklyn Bridge Park are within 1.9 mi of the property.

Check-in time: 03:00 PM   Check-out time: 12:00 PM
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
E
Fitness Center
A
Business Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
B
Airport Shuttle
Other Amenities
` Pets Allowed
` Restaurant
` Laundry
` Meeting/Banquet Facilities
` Parking
` Valet Parking
` Room Service
` Safety Deposit Box
` Terrace
` Air Conditioning
` Bar
` Concierge Service
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Dry cleaning
` Internet services
` Non-smoking throughout
` Ironing service
` Heating
` Fax/photocopying
` WiFi
` Shared lounge/TV area
` Facilities for Disabled Guests
` Family Rooms
` Non-smoking Rooms
` Daily Housekeeping
` WiFi available in all areas
` Business centre
` Fitness centre
` Free WiFi
` Lift
` Security alarm
` Fire extinguishers
` Use of cleaning chemicals that are effective against Coronavirus
` Staff follow all safety protocols as directed by local authorities
` First aid kit available
` Contactless check-in/check-out
` Cashless payment available
` Screens or physical barriers placed between staff and guests in appropriate areas
` Linens, towels and laundry washed in accordance with local authority guidelines
` Guest accommodation is disinfected between stays
` Physical distancing in dining areas
` Hand sanitizer in guest accommodation and key areas
` Physical distancing rules followed
` Guests have the option to cancel any cleaning services for their accommodation during their stay
` Access to health care professionals
` Face masks for guests available
` Invoice provided

Hotel Indigo Brooklyn an IHG hotel Guest Reviews

Overall Average Score: 
Disappointing (2.3 out of 5)

Write a review

4

Very Good - 4.0 out of 5

Zoraida Wed, 30 November 2022

Very good

0.5

Poor - 0.5 out of 5

Keiko Wed, 23 November 2022

alternative hotel was nicer

Liked: none, cancelled without telling me. although They had arranged alternative accommodation near by.
Disliked: lack of communication

0.5

Poor - 0.5 out of 5

Silvia Wed, 2 November 2022

Hotel is not yet open

Disliked: We couldn’t stay in this hotel and they allocated us in the one across the street. We don’t really understand why it is offered in booking when it is not yet open.

1.5

Poor - 1.5 out of 5

Lenka Mon, 31 October 2022

Poor

Liked: We paid for it but never stayed there, they sent us to a different hotel so cant really say. Aloft hotel, where they sent us, was fine. Book that over this Indigo Hotel, you wont have surprises at midnight.
Disliked: We got there around midnight just to find out that the hotel is under construction and they dont accomodate people right now and asked us if we are sure it the right address (spoiler: yes it was) they sent us to Aloft hotel, right across the streets. They didnt expect us there, the receptonist was nice but asked us so wait cuz he didnt have us in a system. After 10 mins i was like what are waiting for exactly? After all day traveling from Eu i wanted to sleep. He told us he is waiting for Booking system so recognize our booking. After explaning we never booked this hotel but Indigo and they sent us here he called a manager to solve this. Horrible experience really. Bad communication booking.com and Indigo. And they gave us a spare room with separate beds. Fine but not really.

0.5

Poor - 0.5 out of 5

K Sun, 23 October 2022

I arrived to the hotel...

Liked: nothing
Disliked: I didn’t stay here the room wasn’t ready so they moved me to a different hotel.

0.5

Poor - 0.5 out of 5

Rhett Thu, 20 October 2022

Awful

Disliked: Check in was awful. I had no idea where to go. Come to find out the hotel was closed and I was moved to another hotel. It took 45 minutes to check in. Awful experience!

0.5

Poor - 0.5 out of 5

Lewis Sun, 16 October 2022

I would never stay here.

Liked: I arrived at the property just to be informed that it was closed and I had to go to another hotel. I was not notified prior to arriving even tho I booked weeks in advance. it was very inconsiderate and unprofessional.
Disliked: I arrived at the property just to be informed that it was closed and I had to go to another hotel. I was not notified prior to arriving even tho I booked weeks in advance. it was very inconsiderate and unprofessional.

0.5

Poor - 0.5 out of 5

Rohit Thu, 13 October 2022

Very bad experience had to...

Disliked: The receptionist was very rude and this property is under construction and when you will reach there they wont assist you and ask you to go to some other hotels. I highly recommend NOT to book this hotel.

0.5

Poor - 0.5 out of 5

Kim Wed, 12 October 2022

Unbelievable

Liked: Nothing
Disliked: Hotel has gone out of business. No one notified us

2

Disappointing - 2.0 out of 5

Traveler708 Wed, 12 October 2022

Hotel was closed - sent...

Disliked: We booked a room at the Indigo Hotel but when we got there the security guard at the front desk said the hotel was closed and that we needed to walk up the street to the Sheraton. Walked to the Sheraton and they told us we had to go the Aloft by Marriott next door. So eventually they checked us into the Aloft by Marriott but that was not the hotel we booked. Happy that we weren't turned away, but the whole experience was very strange and a little stressful.

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Hotel Indigo Brooklyn an IHG hotel 229 Duffield Street, Brooklyn, NY