Grand Galvez Resort Autograph Collection Guest Reviews
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1.4 miles from Galveston centre |
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Channing Fri, 23 February 2024
I love the hotel, but...
Liked: The elegance ,style ,and cleanliness!!!!
Disliked: Overpriced food and overpriced amenities
Edward Sun, 18 February 2024
An old favorite revisited.
Liked: The modern renovations done to this hotel are wonderful. The location on the seawall is perfect. And, the Sunday brunch never disappoints, despite the cost !!
Disliked: Everything exceeded our expectations.
Bill Thu, 15 February 2024
Bad
Disliked: She suffered a bad fall 3 days before our trip...I spent 3 days trying to cancel the reservation to no avail.your customer service is non existent ..no live person only robo carrusel..gave my res # but robo also asked for a pin# which I never had.
Sonya Mon, 5 February 2024
Absolutely fabulous hotel
Liked: This hotel is the grand dame of the city. It is elegant and still welcoming. The staff was phenomenal.
Disliked: If you want to make any change it's hard to do using third pty booking. And you don't get reward points.
Roberta Fri, 26 January 2024
Loved my stay at the...
Liked: History and locationGreat atmosphere in the bar
Disliked: Valet parking too quite awhile to get my car upon departure
David Tue, 23 January 2024
Exceptional
Liked: Nice Hotel and pleasant staff.
Megan Sun, 14 January 2024
My husband and I had...
Liked: Beautiful property
Jay Wed, 10 January 2024
Enjoyable would not hesitate to...
Liked: Beautiful property nice staff
Martha Fri, 5 January 2024
Nice on the outside, not...
Liked: The hotel itself is beautiful. It's historic, so the small rooms were sort of expected. The staff was friendly and courteous.
Disliked: The bed in our room was absolutely awful. It sunk in in the middle so badly we couldn't sleep for trying to claw our way back to the edge of the bed.
Kristin Thu, 4 January 2024
Liked: Comfortable bed and pillows
Disliked: For a newly renovated hotel, our bathroom was not pristine- mold in corner of shower; shower leaks all over the bathroom floor. One painted wall poorly finished. Need a backup to work the Starbucks counter when the primary employee leaves the counter.