The Bijou powered by Sonder Guest Reviews
Write a review
Write a review
Robert , San Jose , visiting Mezzanine San Francisco Mon, 23 November 2015
Lovely and friendly staff. Location, location, location.
Disliked: No view.
Jim, Truckee, CA Mon, 3 December 2012
Great location for shopping or going to the Curran. Great Thai restaurant on corner. We saw a show and shopped. Couldn't have asked for a better location!
Liked: Great movie theme throughout. Fun. Comfortable bed and worth the price.
Disliked: Very noisy street. Bring earplugs.
Arek Mon, 23 October 2023
Good
David Tue, 8 August 2023
I would love to know...
Disliked: It's an older building, which is... whatever, but that wasn't exactly clear from any of the materials. (No photos of the property.) Not that big of a deal, but the "contactless" system for entry (keypad on main entrance) was old and faulty (push a numbered button once and two pushes register, throwing off the entry code). They had security staff who opened the door, but I literally never got that door open properly. The lobby/reception area was in shambles, like the place was under construction. (No signs indicated construction.) All these are minor issues, particularly given the not-cheap-but-not-expensive price. But then, they kicked all the guests out! I kid you not. I left my room to walk over to the conference hotel at 4pm. The hotel sent an email at 6:32pm indicating that all guests had already been rebooked at a different property and I needed to return to pack my things and check out. To this day, the Bijou has offered nothing resembling an explanation for this decision. The Bijou also offered no transport. I had to pack and walk uphill to a much nicer hotel (Hotel Nikko) and check in there. I've had some strange hotel stays, but this was wild. You do not EVER need to worry about me staying at another Sonder property.
Basilio Tue, 1 August 2023
Very good
Liked: Comfort
Disliked: Location wasn’t to bad middle of everything just a lot of homeless people
Patricia Thu, 27 July 2023
Exceptional
Carranza Thu, 20 July 2023
Good
Laura Wed, 12 July 2023
Good location. Most reasonably priced...
Liked: Location was amazing. Great storage facilities. Reasonable price too.
Disliked: Room was very hot with no AC. Bed was very small.
Emma Tue, 11 July 2023
Passable
Uchi Sat, 8 July 2023
Never again
Liked: Sonder in SFO had good comfy beds. Security present. Lobby offered drinking water, instant coffee and tea.
Disliked: Location, outside the door are tents of homeless people, day in/day out. Lobby had no service, no microwave nor toaster for guests to use. the room had "privacy lock", however it was not explained that if someone locks from the inside, then the companions cannot enter with the code. Even the staff could not open the door. Blimey!
Sean Sat, 8 July 2023
Exceptional
Ocampo Sun, 2 July 2023
Poor location, not for families.
Liked: Comfortable beds,
Disliked: Location, doorstep full of homeless. No microwave at lobby.