Homewood Suites By Hilton Richmond-Chester Guest Reviews
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|2.7 miles from Chester centre|
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Ruthellen Sun, 17 March 2019
Liked: Everything was perfect!!!
Disliked: There was nonething to dislike
Junique Mon, 11 March 2019
It served its purpose but...
Liked: The kitchen area
Disliked: Walls were dirty, bed not comfortable
Shakiyla Sat, 9 March 2019
Sheena Thu, 21 February 2019
Liked: The bed was comfortable.... The layout was beautiful
Disliked: When we ran the water for the jacuzzi there was two used candles on each side of the soap dish
Karen Wed, 13 February 2019
Liked: Hotel was very clean. Mourning breakfast was awesome. Great variety and clean. Our room was comfortable, awesome floor plan to accommodate my family, (2 room suite w/2 qn beds and pull out sofa) and...Clean! Cleanliness and friendliness are my two most important issues with a hotel and this place was exceptional. I even witnessed a breakfast staff member accommodate an arrogant customer with patience and kindness that I felt he didn't deserve. She was a saint.
Disliked: I detected a minor attitude with one front desk person. She gave customer one of those sighs that gave the impression she had more important things to do. Very minor, not worth a complaint.
Dan Wed, 9 January 2019
Guest Sat, 5 January 2019
Laura Wed, 26 December 2018
Not worth the money, rooms...
Liked: The exterior of the hotel, the indoor pool and the lobby were nice.
Disliked: I had to change rooms 3 times to get a clean one. Issues included mold in the shower, crumbs in the sheets, food on the pot holders and a general lack of cleanliness. I booked a double room because there were 4 in my party, none of those rooms were clean. I was offered a 2 bedroom suite but told that I would have to pay the increased rate to stay in it. We made the king room and pull out sofa work.
Caroline Fri, 14 December 2018
Liked: The staff was so nice! So friendly and helpful! Beds were comfy, full size kitchen! The breakfast was great, different items everyday! Happy hour was fun, beer, wine, food. Coffee pot was on all day!
James Sat, 24 November 2018
Not as impressed as I...
Liked: The kitchen was an added asset and the water hot
Disliked: The room had not been dusted and the ceiling had a price falling off and this was our second room the first one had a kitchen light that only partially worked and would flicker on and off