Homewood Suites by Hilton Chester Guest Reviews
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|2.7 miles from Chester centre|
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Anonymous Fri, 15 November 2019
Liked: The location and the staff hospitality.
Disliked: N / A
Catherine Fri, 1 November 2019
Nice facility in a nice...
Disliked: Glass shower enclosure leaked water on the floor.
Jerry Sun, 20 October 2019
Liked: The breakfast can improved veggie get turkey sausage.
Disliked: Update room bedroom.
Nhylah Tue, 8 October 2019
Doris Fri, 13 September 2019
Over all stay was good...
Liked: The breakfast buffet !!
Disliked: The television channel selections were not good at all !!!!
Christopher Mon, 2 September 2019
Liked: Wonderful customer service, extremely clean and comfortable.
Disliked: There was nothing not to love at this location. It was amazing.
Jonathan Tue, 27 August 2019
A lot of little things...
Liked: The hotel room was spacious and there was plenty of room to stretch out for a family of 5. It was more expensive than a same-brand hotel, same everything, in Clifton Park, NY. We stayed there literally the day after, and we were just blown away by the difference in attention to detail.
The hotel location was nice, no issues there. On the outside it looked great. We didn't use the pool, weight-room, or other facilities within the hotel.
There were a wide variety of options available for breakfast. Whether it was fresh fruit, waffles, dry cereals, and oatmeal there was something for everyone there. There were multiple coffee brews, creamer choices, and teas available.
Disliked: I am seeing tons of high scores for this hotel, but that just blows me away. Graffiti in elevators, the wi-fi was at 1 Mb/s down, ice-machine in hallway dead, one in fridge didn't work either, water wasn't cold, only one thermostat for 2 rooms (one room nice and cool, the other hot), the toilet was broken and I fixed it. It was just little details. We checked in late, and it wasn't worth the effort as we were tired. We explained it to the desk, and they were happy to look into the details. Breakfast wasn't worth it either. The eggs were watery and tasted horrible. The oatmeal was as hard as a rock, and the yogurt looked like it was just plopped out of a carton. There wasn't an attention to detail here, and I know I get what I pay for. However, make what you have look palatable and presentable. We don't want this kind of stay for someone coming after us.
Milton Sun, 11 August 2019
Liked: A very good experience I love it
Linda Tue, 23 July 2019
Liked: Everything was so clean and neat. Also the staff was so sweet and accommodating.
Anonymous Sat, 20 July 2019
Pick another hotel to stay...
Liked: Whitney was great at the front desk. Others were not.
Disliked: No air conditioning in the room, it stayed at 78 the entire trip and we complained several times with no response but the AC units were old. We also did not get the room we booked and they blamed Booking.com for that. Others complained about the AC as well.