Homewood Suites By Hilton Ontario-Rancho Cucamonga Ca Guest Reviews
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2.8 miles from Rancho Cucamonga centre |
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Farhan Mon, 1 April 2024
Very poor
Liked: Location
Disliked: No water supply for a full day so couldnt use restroom or basin/sink had to go nearby restaurant.Were told in 30 minutes everytime we rang.No access to swimming pool due to closure for maintenance.Sat/Sun breakfast till 10 am, we came at 9 am most of the items finished including toasts and we were told we are "late"We were told about items missing in breakfast that they are finished.Wifi in room require lot of details including a local number which we did not have as we just landed in the US. Receptionist gave the helpline and asked us to sort it out by ourselves.No basin or trash in restroom, its outside with the vanity unit.No smart tv only local channels.When sofa bed opens, its hard to walk around with the dining table and chairs. Spring worn mattress in sofa bedDrawers in chest get stuck and do not move freely.Room service every third day, we came on Sunday eve and the next room service was done on Thursday. We got only 2 toilet rolls for 4 guests for 3 days and we have to request more.No blankets for the sofa bed, we had to request.Loud vaccum clean noises in the corridor.Saucepan deshaped, lid does not fit
Lienberger Mon, 1 April 2024
Exceptional
Liked: Excellent they got me a upgrade to a bigger room for my family they had one available want to thank you for that. The night shift galHelp out
Lakesia Sat, 9 March 2024
Also no mention of a...
Liked: Friendly staff.
Disliked: The room smelled like smoke. The smell was coming from out of the ceiling vents and moreso inside of the bathroom area. Mentioned this to the receptionist when leaving.
Reuben Tue, 30 January 2024
This guest did not leave comments about this hotel.
Davis Thu, 11 January 2024
Exceptional
Noelia Mon, 25 December 2023
Very fun.
Disliked: Roll out sofa sucks
Nathan Sat, 2 December 2023
Very poor
Isabel Sat, 11 November 2023
Happy with the accommodations but...
Liked: The food and the staff.
Disliked: My husband’s tools got stolen from his work truck in the hotel’s parking lot.
Destini Mon, 30 October 2023
Liked: The proximity to the mall and restaurants. Tons of things to do.
Disliked: Upon arrival was told room needed a plumber for the kitchen sink, which I needed for cooking. Was upgraded by Rhonda, got to the room there was a full overflowing trash can under kitchen sink, dirty dishes and no soap, paper towels, or sponge to clean.
Jamie Sun, 27 August 2023
Would book again
Liked: Nice location, we got a suite it was like a mini apartment with a full size fridge and kitchen. Comfortable and quiet.
Disliked: There were a couple of things in the room that werent clean but over all a nice stay.