Great location.

Liked: Clean.
Disliked: None.

Overall, it was a great...

Liked: It has quite the space. We had celebrated my daughters birthday and didn’t expect to fit as many people in there as we thought it would. It was really good place! The jacuzzi and the pool was nice and a pretty good size as well! Breakfast was really good! Fresh and you can make your own type of waffles ! I loved that and my kids did too!
Disliked: At the time they were doing construction inside so I didn’t like it a little bit at the moment. But I understood that they had to fix it. Parking I didn’t like. In my personal opinion if I’m staying and paying a good price I feel like I shouldn’t have to pay for parking. So we had to walk a bit to our car on the street w/ free parking at the time and pack things up.

Exceptional

It's was good

Liked: Liked the free breakfast and the room layout
Disliked: General maintenance is necessary. Poor repairs to things that were broke such as the poor repair on a whole in a door to tape on the back of the remote.

Go somewhere else. Not worth...

Liked: Suite was a good size.
Disliked: They lied about having a hot tub and pool was unavailable to use. Main reason we picked this hotel, I had even called to verify they had this feature. I do not enjoy being lied to, and letting down my kids. Water pressure wasn't great. Breakfast was typical hotel food. Wouldn't give us an extra blanket. Key cards would take like 5 tries before it would work.

Exceptional

Liked: Excelente location breakfast amazing everything was good thank you

Passable

Liked: Great location! Easy to navigate the city
Disliked: The first night our hear wasn’t working. I called the front desk periodically starting at 2a and didn’t receive an answer until 5:30. We were freezing,Not to mention my 2 year old toddler has asthma and the cold flare it up. Therefore by the end of our visit, he was coughing uncontrollably due to being triggered by the room temperature

Exceptional

Horrible staff to work with,...

Liked: Hotel room had lots of amenities, like oven, fridge, dishwasher, etc.
Disliked: The room was nice, but the bathroom wasnt the cleanest, especially the floor, which still had black hairs on it (not from either of us as I have vibrant dyed hair and my partner's hair is blonde). The breakfast was on par with what you might find in a school lunch cafeteria, and the orange juice was so watered down, I wouldn't have known it was meant to be OJ if I wasn't told. Lastly, the worst part of all; The listing said that it had a pool and that the po was undergoing maintenance early on in the year but the maintenance was to be finished February 2024. We were not told this by the receptionist when talking about if they had a hot tub or not, but it was not completed yet. The pool was the main reason why we picked that hotel in particular. Only at checkout were we told by staff that we COULD have gone across the street to the pool at the other neighboring Hilton Hotel, which was NOT told to us until checkout. Then at checkout the staff tried to bill us a SECOND time, even after we showed them our payment receipts. Only after the manager came to assist was that cleared up. If we had known ahead of time that the hotel didn't have a pool, or that it was still undergoing remodeling, we would have went somewhere else. They lied in the listing, communicated with us poorly, and many of the staff assisting at checkout treated us poorly. I'm waiting for a full refund because this really put a damper on our first vacation in many years during the one time in the year that we could swing it.

Pleasant