Homestyle Inn and Suites Springfield Guest Reviews
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|1.1 miles from Springfield centre|
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Oscar Thu, 20 February 2020
Liked: Location and allowed smoking and price
Disliked: Wifi didn?t work, bath tub wasn?t clean and towels were nasty, bedding was old and had wholes in them, furnace was so loud sounded like a train in the room , refrigerator wasn?t clean and it wouldn?t get cold
Jerry Wed, 19 February 2020
Disliked: Heat preset to 56 degree, not changeable., smoke alarm broken, no light bulb in bedside lamp, warming lamp in bathroom did not work, tub and sink not clean
Amanda Tue, 18 February 2020
Unpleasant at best!
Liked: The location is great. Close to downtown, capital, Museum, and both main hospitals. Even a grocery is just steps away! There also appears to have a beautiful outdoor pool. Its was winter tho so I didn't get to see it up close.
Disliked: When you first get there you are in a beautiful looking semi updated hotel. The lady who was nearby folding laundry in the main foyer greeted us then tried to check us in minimally spoke English and had to call for another employee to check us in via booking.com reservation. 2nd employee was in a sleeveless athletic tank top and athletic yoga pants she looked like she was just coming from exercising or cleaning herself. Hospitality was minimal. The check in lady had to call their on sight 24 hr maintenance family to see if a leak was fixed in our room. It was just done and as we arrived to our room they were placing a big floor drying fan in our room that had to stay on for the first few hours. The room was dirty .. Thick dust on tvs, microwave, frig, and dresser drawers were dirty. We even saw roaches! Hot water ran out fast and really barely got above warm.. The free internet was out more than it was in and the cable was a handful of channels that didn't come in clear. Our actual room was also very outdated and extremely worn! Nothing like the rooms in the main part of the hotel!
Billy Sun, 16 February 2020
Neisha Sat, 18 January 2020
Carol Fri, 17 January 2020
Not happy at all
Liked: To be given a free night or a big discount.
Disliked: Our bed was messed up. And the blanket on the bed on a huge burn hole in it and the room was not clean. I stay here at least once a month sometimes twice. I don't want to give my business to another hotel however this was totally unacceptable.
Chris Sat, 4 January 2020
Lisa Thu, 19 December 2019
Liked: Nothing. Was very disappointed
Disliked: My room did not lock. Slept entire night not realizing we were not secure. A stranger twisted the knob and door just opened. Thank Gid family was there. No telling what may have happened if I was alone. And microwave and frigde was not plugged up and was no where near a plug
Brenda Tue, 17 December 2019
Liked: The Young Man That Chkd
Me In Was Excellent!!!, Very
Friendly, Kind & Courteous!!! I Had Forgot My Charger He Let Me
Borrow His To Charge My
Phone, I Was Very Thankful For That!
Disliked: Towels DIRTY!!! With Yellow& Brown Smears On Them Linen DIRTY!!!! Latch Broke On Rm Door, Chair Was Ripped Up In The Rm Refrigerator Was Not Cold! The Tub Faucet Was Very Rusty & No Stopper In The Tub The Bed Side Table Had Multiple cigarette Burns On It & It Was Dirty!!! The Rm Smelled & The Hallway Smelled!!!
Anonymous Sat, 16 November 2019