Home2 Suites By Hilton Rochester Henrietta Guest Reviews
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Olamiju Fri, 18 July 2025
I will not go there...
Liked: The room set up.
Disliked: Some of the staff are not good at all, my room not get clean up for the three days, water was leaking out from the dishwasher and the valset in the bathroom, their pool is not available, there is no good services from the staff, limited staff at work, you will have to go and get whatever you need from the front desk by yourself, they don't have water for you to drink, I was told that bottle water is not a complementary, we were threatened by the staff 3 minutes entering into the room.
Kinyata Sat, 12 July 2025
Exceptional
Santhi Mon, 7 July 2025
Awesome
Liked: It’s clean and looks great we love it.
Disliked: Na
David Mon, 30 June 2025
Exceptional
Amanda Mon, 16 June 2025
Exceptional
Liked: Staff was friendly, was a quick check in and check out, Room was clean and the bed was comfy, location was close to everything we needed.
Michelle Thu, 15 May 2025
Pleasant
Liked: LocationRoom for wheelchair movement in the room
Disliked: When I booked the room. The photo showed was not the room we received. The bathroom was difficult for my mothers wheelchair and she would’ve been unable to take a shower if she wanted to
Allyce Sun, 27 April 2025
Great location, needs housekeeping
Liked: Good location, good price, friendly staff
Disliked: Not enough housekeeping. We didn't have any clean towels for the third day
Kathryn Sun, 27 April 2025
Superb
Liked: Staff was what made the place so special, super helpful and just nice
Disliked: Doors banging around 2:30 am
Patricia Tue, 8 April 2025
Lovely stay, rooms were great...
Liked: Nice hotel, rooms were great size, lots of amenities!
Disliked: Pillows were uncomfortable, walls seemed too thin could hear everything going on next door.
Jeremy Mon, 31 March 2025
A planned event cut considerably...
Liked: They staff was nice.
Disliked: This was a planned overnight with my son and 3 guests. I went to check in at 3 and because of being under staffed we were not able to check in until almost 7:00. It really took away from the night. We just lost hours and were unable to recover them.