Holiday Inn Los Angeles Gateway - Torrance Guest Reviews
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3.0 miles from Torrance centre |
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Ashley, Grover Beach Mon, 11 May 2015
Liked: Friendly staff.
Disliked: Thin walls.
F Thu, 14 March 2024
Good
Kurinabili Fri, 8 March 2024
Very good
Sera Tue, 5 March 2024
Exceptional
Liked: The bar tender was a sweetheart besides she was very entertaining.. she understood my frustration with the two lady at the reception after explaining g to her how they were concentrating n looking at thr computer and talking amongst each other instead of attending to me as a customer..I..The housekeeping was just lovely very friendly .
Disliked: The two ladies at two front desk were just not welcoming at all. I walked in theyj ust looked at me and looked away just talking amongst themselves very unfriendly and unprofessional ..had to walk to the restraunt thinking that that was the front desk.ii had to walk back to them to approach them for my booking..then i was told that i coulduse the bathroom to change but they cannot let me in as yet ..the bar tender the Japanese lady had a very excellent customer service. I had to ask her to please check if anything was available yet for me.to contact the two stubborn ladies at the reception .I waa just building up my anger because none of them came back to atleast say hi mam .we working on your room or something like that ...naah to blast them off because they really had a terrible approach to me ...a person walking g in would be greeted and assisted ..this TWO I suggest be left back bench instead of front desk..very rude very unfriendly and I'll use this word POOR CUSTOMER SERVICE..they need to go back and be trained how to approach cuntomers..
Paula Thu, 29 February 2024
Great, clean and prompt service.
Liked: Safe location. Offer a lot of options to go sightseeing and explore!!
Disliked: TV needs to be updated.
Morgan Mon, 19 February 2024
Exceptional
Tajuana Sat, 17 February 2024
Very good
Yaseen Wed, 31 January 2024
Very good
Eileen Tue, 30 January 2024
Very good
Liked: Location
Disliked: Breakfast buffet
Madrid Sat, 6 January 2024
Exceptional
Kalpak Sat, 6 January 2024
Superb