Holiday Inn & Suites Duluth-Downtown an IHG Hotel Guest Reviews
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|1.9 miles from Duluth centre|
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Emily Fri, 30 July 2021
Nice and warm
Liked: Good location, could walk the skywalks to canal park. Price of hotel was pretty average priced. Had a great view of the lake from my window
Disliked: Our first room was near pool which was loud. The A/C wasn?t working well at all and our room was pretty warm so they moved us to another room. The second room was the same way.. air set at 66 but still not cooling room. Slept like crap! Was gone the whole day the second day with it set to their minimum temp of 66 and fan on high but room was 75°. They sent someone up to fix it. Said this was his 20th plus unit to fix today.. second night was much better sleeping temps.. was disappointed the hot tub was not working and the rooms need microwaves .
Allison Wed, 28 July 2021
Overpriced due to events in...
Liked: The room size was great
Disliked: I know this is out of the hotels control, but there was a dance competition in town and our room was poolside and it sounded like an absolute jungle in our room until the pool closed, thankfully we had a back room we could close the door to block sound. Unfortunately they could not move our room as the hotel was booked, overall an ok stay.
Laura Tue, 27 July 2021
Would not recommend this hotel....
Liked: Comfortable beds and pillows.
Disliked: Even though the reservation was for 6 and a note had been added to please have sufficient linen in the room, there were only 2 towels & washcloths. All provided higher end shampoo, soap, and conditioner bottles in the shower were empty. The staff took 45 minutes to bring travel sized generic soaps and the linen our family needed to our room at 11pm. We found trash under our beds. Although breakfast was advertised as included, there was none provided.
Steve Tue, 27 July 2021
Functional but expensive for what...
Liked: The beds were good and the location was nice.
Disliked: Lack of breakfast and coffee included with stay. The room temperature did not maintain well and smelled musty. Previous day room service plates were left in the hallway from check in to check out. The shower never did get hot.
Lori Mon, 26 July 2021
Liked: Within walking distance to canal park. Great place to stay!
Rylee Mon, 26 July 2021
Liked: It was a nice hotel! Our room was very spacious.
Disliked: We wish there were more outlets and it was a little less expensive for what we are getting.
Scott Mon, 26 July 2021
Watch out for the poolside...
Liked: Great location, staff and rooms. If you?re pool party people you?ll be happy - we had an early morning start and needed a early night. Pool is in a central atrium surrounded by many floors or room entrances. Saturday during high season was like going to a water polo contest with 50-100+ screaming kids. If you need quiet make sure you book accordingly. Staff was pleasant but couldn?t re-room us. They were fairly prompt about the 10pm closing time for the pool/hot tub but the loud groups hung out for nearly another hour around the closed gates?just outside our room door.
Disliked: pool location if you want a peaceful early night
Mitzi Sun, 25 July 2021
Disliked: The fact that we most likely had BEDBUGS in our rooms I was bit all over my right ankle
Cristine Sat, 24 July 2021
Wasn?t Clean and you can?t...
Liked: There was visible hair in the sink and bathtub as we arrived. Our flight was delayed by four hours and we were too tired to move rooms. One of the reasons we selected this hotel was there was an airport shuttle. When I checked in I was told I couldn?t make reservations for it, and it was first come first serve.
Sarah Sat, 24 July 2021