Holiday Inn Richmond South -City Gateway Guest Reviews
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|5.8 miles from Richmond centre|
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Morgan, Berlin , visiting The National Richmond Mon, 15 February 2016
All in all we were very pleased. Considering how inexpensive the rate was, we were a bit nervous about the quality of the hotel, but we were both very impressed upon arrival. I would definitely return.
Liked: Very nice staff; the room was very nice; very cheap rate and they included a $20 voucher for breakfast in the morning which was a very great deal and the breakfast was outstanding.
Disliked: It was a little further from the venue then we thought and therefore a more expensive cab ride, but considering it was still only $25 each way which isn't terribly expensive.
Ashley, Virginia Beach, visiting The National Richmond Sun, 8 November 2015
The TV in the room didn't work along with a lamp in the room; there were problems in the business room therefore I missed the event I was traveling for and to top it off the $20 breakfast voucher we received at check in we could not use due to the restaurant closing at 10:30, when the voucher was vaild until 11am and the hostess was rude when informing us. Overall my stay at this Holiday Inn was horrible.
Angela Tue, 12 November 2019
Disliked: No hot water
Robert Sun, 10 November 2019
Liked: Great location, visible from Route 95.
Verified Hotel Guest Fri, 1 November 2019
Liked: The loctaion is great.
Disliked: The front desk manager was very rude and cut me off while I was speaking,her phone etiquette was horrible.No type of customer services when speaking with the general was no better.And the sad part is you never know who a guest is.
Felicia Tue, 22 October 2019
Liked: Location and cleanliness
Disliked: Restaurant a little pricey
Vonetta Tue, 8 October 2019
Liked: Overall my room was clean but my bathroom was not clean
Toni Sun, 6 October 2019
Liked: The property was clean and comfortable. The morning staff was very helpful and pleasant.
Disliked: A little extra upkeep is needed. Crack in wall, grate in bathroom, grout...and coffee maker in room did not work. The night staff could not look up my priority number and not ?extras? given as a preferred member at this site.
Chantrea Sun, 6 October 2019
Verified Hotel Guest Tue, 24 September 2019
Liked: The huge bed and comfy sheets and pillow
Disliked: The halls did smell kind of like cigarette smoke
Vonetta Tue, 17 September 2019
Liked: The front desk clerk are always nice.
Disliked: Yes, my bathtub was dirty it had hair in the tub.
Sonia Fri, 13 September 2019