Crowne Plaza Reading East Guest Reviews
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Write a review
Danijela Thu, 18 April 2024
Nice and clean hotel
Liked: Nice and clean hotel. However the bed was not very comfortable and I did not have a good sleep.
Disliked: Clean hotel
Daryl Wed, 17 April 2024
Superb
James Mon, 15 April 2024
Excellent overnight stop
Liked: The staff from the receptionist on arrival to every member of the breakfast team were excellent
Disliked: Nothing
Pam Mon, 15 April 2024
Excellent service and facilities
Liked: Breakfast was very good. Lots of choice a day everything was freshGood easy to find location. With free parking .
Disliked: Lift always stopped at ground floor didn't go direct to parking garage
Young Mon, 15 April 2024
Everything else was ok
Liked: The food was lovely :) the receptionist was very helpful :)
Disliked: We had no robes in the room which wasn’t really a problem as they brought some up, as for our towels in the room, disgusting and unhygienic was covered in yellow stains and like a blue dye ( I have pictures for proof ) and a dries like bean stain, the house made came and swapped it and I showed her, she said it was impossible and basically tried to blame me and my partner, she was rude so for that I didnt really enjoy it, the bath had shampoo stains all down it like it wasn’t cleaned out before hand
Linda Sun, 14 April 2024
Excellent. I couldn’t fault it....
Liked: It was great, staff, food, room. Breakfast was great
Disliked: Nothing
Anna Tue, 9 April 2024
Check your ok with the location before you book!
Liked: Nice room
Disliked: Location in an industrial estate.Long wait over an hour for dinner and drinks
Anna Tue, 9 April 2024
Check your ok with the...
Liked: Nice room
Disliked: Location in an industrial estate.Long wait over an hour for dinner and drinks
Thomas Mon, 8 April 2024
Pleasant stay but upset about charges.
Liked: Modern and clean
Disliked: Stayed 4-6 April. Turned out they charged me twice. Took 150 + 19.50 from card on arrival - thought this was just a card holding but no it was withdrawn from bank. Then charged 269.99 on checkout. Only realised today.
Thomas Mon, 8 April 2024
Pleasant stay but upset about...
Liked: Modern and clean
Disliked: Stayed 4-6 April. Turned out they charged me twice. Took £150 + £19.50 from card on arrival - thought this was just a card holding but no it was withdrawn from bank. Then charged £269.99 on checkout. Only realised today.