Holiday Inn Hotel Atlanta-Northlake Guest Reviews
Write a review
10.4 miles from Atlanta centre |
Write a review
Rhonda Tue, 19 March 2024
Passable
Liked: Location & several of the front desk staff.
Disliked: The over inflated prices, having to change rooms every 7 days ( I'm a person with a disability). And some of the rooms are not up to par~ carpet and curtains, toilet, plumbing.
Maria Mon, 18 March 2024
Disappointing
Liked: The bed was high and comfortable.
Disliked: Tub flooding. Sink flooding. TV was not working properly either. Says free breakfast, but you have to pay them $12 for it. No breakfast overall. U have to go outside. Rusty light fixture in bath room. Dark lit bathroom. Shower limited water. Lukewarm water in the shower. Halls were dirty and smelly. Elevators were missing ,buttons, and you have to guess what floor to get off of. Downstairs entry to facility is clean well kept. However, upstairs is an entire mess. Yes. This sight needs renervations. It's outdated. They look like they may not be holding down or up to the Holiday Inn standards. They may need a complete makeover. I complained about the tub and sink. They only fix the flooding tub. The sink stayed flooding. A makeover is definitely needed there. Lastly. The ceilings in the room are filthy with dust hanging from them. Overall, the room was not a Holidayinn value at all. They are not up to Parr with Holidayinn. Please be advised.
Freddie Fri, 15 March 2024
I always stay here for...
Liked: I love this property!The rooms are ALWAYS clean and you can ask anybody for anything .They work as a team!
Tori Fri, 15 March 2024
Great.
Liked: The room was super clean and cozy
Disliked: I liked it all
Rhonda Thu, 14 March 2024
Disappointing
Liked: Several staff members are always very polite,considerate & helpful!
Disliked: Staff( housekeeping) has no consideration for guests as far as noise levels go, screaming to each other up & down the hall! Shifting responsibilities is another thing~ oh I don't have your room ask her!
Tonya Thu, 14 March 2024
Awful experience
Liked: Booking.com gave us a confirmation we arrive at 2 in the morning due to a family member being in an accident and put in Grady Trauma. They didn't even have a room for us and turned us away after we paid. Sucky rude service!!!
Disliked: We paid, had a reservation and got turned away. We had to look for a room at 3am at other hotels.
Rhonda Wed, 13 March 2024
Passable
Kimberlee Wed, 13 March 2024
It was a good stay...
Liked: Good location. Close to interstate and restaurants, felt safe staying with just my daughter and myself. Check in was fast and easy. Beds were very comfortable and clean. Was able to pay for room with card and $100 security deposit with cash, which I got back at checkout. I have to stay locally once a month for my daughter to receive treatment at Egleston Children’s Hospital. It was only a 15 minute drive and checkout at 6AM was also quick and easy. Will definitely be returning to stay again each month.
Disliked: Stayed on 5th floor where they are remodeling, it caused very strong odor in the halls. Room had a muggy or humid feel to it when we first arrived even though it was a cool day outside. The Burger Theory was closed for maintenance.
Olivia Tue, 12 March 2024
Disappointing
Reginald Tue, 12 March 2024
Good
Disliked: It smells like weed.