Passable

Good

Liked: The front desk and cleaning crew had great customers service but the kitchen staff Ligt skin heavy set lady Has a bad attitude and a horrible demeanor about herself She was very rude while we were eating Its a way to talk to guess The kids forgot to the close the hot pots down She came out very nasty close the pots down Other people want hot food I apologize for the mistake She then preceded to get on her phone and talk about in the back were I could hear her I knock on the door to let her know I understand and apologize but don't keep talking about us after the fact She stated this is my phone and mouth I can do what I please I said no problem I will let the owner know about your behavior I was very upset about the situation Front desk was very apologetics and had a conversation with her She was still nasty Other then that The hotel was nice and clean
Disliked: The pool, the gym, and how clean it was

Unfriendly staff, freezing pool, overcooked...

Liked: The staff was unfriendly from check in to check out. The waitress in the restaurant was very unpleasant and it took about 40 minutes to be waited on. Food took just as long and one meal was incorrect. The waitress argued over what we ordered. The pool was freezing cold (indoor heated pool - this was why we chose this location) and our room had no towels. I called the front desk to get towels and she said I would have to come get them in the lobby (I had 2 kids in the shower) when I got down there 2 staff members were just sitting there one playing on the phone. Breakfast food was not good either.
Disliked: Service

Exceptional

Exceptional

Exceptional

Very good

Everyone was friendly

Liked: Friendly and Dinner was very good
Disliked: Breakfast at 8:30 pans were empty

Went to a performance in...

Liked: Overall I love my stay!!!
Disliked: No complaints