Holiday Inn Middletown Goshen Guest Reviews
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|4.0 miles from Middletown centre|
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Candace Fri, 8 March 2019
Laurence Thu, 7 March 2019
Liked: The food was really good. My problem with the manager who did not want to comp me one thing I took a freezing cold shower
Disliked: The manager on the front desk worker they were horrible. I am 45 years old and spent a lot of money on hotels and that was my worst experience yet. They said they didn't care because the place was closing up to be a drug rehab. Very inappropriate nor should you consider rehiring those people for future sites
Anonymous Mon, 4 March 2019
Liked: I loved everything, everyone was accommodating from check in time to extending our stay.
Ari'yell Sun, 3 March 2019
Liked: I found the staff at night to be very pleasant and accommodating.
Disliked: There was NO HOT WATER!!!!, I was told upon checkin that only the manager can compensate the guest and she would be in at 7am. I endured the rest of the night with a fickle, Luke warm heat and a slightly dank smell in the room certain that I would be reimbursed for the trouble. In my he morning I went to The ?manager? and she was extremely condescending in her tone and tried to speak in repetitive contradictory sentences to try to distract me from the fact she was being unfair and biased. Why was I offered a free breakfast while another lady with the same issue at the same exact time was given 10,000 IHG points (which is equal to a free night).?? Their answer because you booked through booking .com you would have to get a refund from them.What!?!?!? Very unfair , unprofessional, and inconvenient! Not to mention a little funny considering this woman (like myself) was an IHG member, had a discounted rate, and was unable to be reimbursed yet her compensation was at least 5 times the value of mine! I am outraged!
Anonymous Sun, 10 February 2019
Christopher Sun, 27 January 2019
Liked: Bed felt like heaven
Jerrold Wed, 16 January 2019
Rika- Sat, 12 January 2019
Liked: The carpet in the hallway had an odor! Might be from the traffic going in and out of the snow. Love that the room had a microwave and a refrigerator.
Disliked: See comment above
Gary Wed, 9 January 2019
Regina Wed, 2 January 2019