Holiday Inn Richmond-i-64 West End Guest Reviews
Write a review
|8.0 miles from Richmond centre|
Write a review
Charlotte Tue, 25 September 2018
Stephan Sun, 16 September 2018
Disliked: We had a room that made my 87 year old mother sick, smelled of mold
Verified Hotel Guest Sun, 9 September 2018
Disliked: Not mentioned but hotel was under renovation and as soon as I walked into the back door lobby my nose started itching and it went down hill from there.
Antonio Mon, 3 September 2018
Verified Hotel Guest Sun, 26 August 2018
Liked: Nothing, this hotel is not on the West End as I requested and has multiple issues, including major renovations.
Disliked: The hotel is undergoing major renovations, everything is not up to standard.
Anonymous Thu, 23 August 2018
Clean room but under renovation
Liked: Bed was comfy and clean bathroom basic needs and expectations were met
Disliked: Parking lot in the front is huge. I was a bit worried about leaving there over night. Renovation is on- going. Breakfast is set up inside a conference room. I?d expect a lower rate for. Or being completely renovated.
Abdullah Tue, 21 August 2018
Clara Mon, 13 August 2018
Disliked: I did not realize it was under construction Breakfast was no better than from a homeless shelter Coffee horrible I felt I was overcharged for the facilities. I will not recommend. Even the receptionist was embarrassed about the place
Verified Hotel Guest Thu, 2 August 2018
Liked: No way it was 3.5 stars!
Disliked: Under renovation. Low energy staff. Smoking at every door. Loud parties on 8th floor. Night manager is incompetent.
Gregory Sat, 7 July 2018
Due to the unadvertised construction,...
Liked: The bed was the most comfortable aspect of my stay.
Disliked: The fact the booking site didn't mention this hotel was under major renovation was very disappointing! I chose this hotel particular for a pool. I had a nine year old boy and all he wanted was to swim before going home to his mother in New Jersey. Very disappointed in the state of the hotel and if I'd known it wasn't fully operational, I wouldn't have stayed overnight.