Holiday Inn Richmond-i-64 West End Guest Reviews
Write a review
|8.0 miles from Richmond centre|
Write a review
Nicole Sun, 10 February 2019
The guy at the front...
Liked: Had no idea it was under renovation... hard to see the hotel if you aren?t from Richmond, when we pulled up we thought the hotel was actually shut down. Site should let people know it?s under renovation so they aren?t shock when they pull up to the building
Brenda Thu, 31 January 2019
Liked: Bed was comfortable and room reasonably clean
Disliked: Hotel is under construction...that information should have been made available at time of booking. Room where breakfast was served had NO heat. Had to take breakfast to room. Check in desk staff not the best.
Sheryl Thu, 31 January 2019
Would probably be okay when...
Liked: It was in same complex as my workshop. Nice ?firm? and ?soft? pillows.
Disliked: Signage was almost nonexistent as it was under renovation. No heat in ?breakfast area?; no vending or ice machine on any floor except ?lobby?. Bathroom vanity is teen-tiny with toilet paper in awkward location.
James Tue, 29 January 2019
Liked: It was an easy location to get on the main roads and highways.
Disliked: Property is under renovation so you have to be prepared to deal with that.
Verified Hotel Guest Mon, 28 January 2019
Liked: I like the location of this hotel and the staffs are nice.
Disliked: Since it was on renovation, the breakfast area are freezing AND THE SHOW SINK WATER was not going down fast.Very disappointed with it.
Katie Mon, 21 January 2019
Staff tried to make it...
Liked: Bed and pillow were comfy, several good options close by. Staff was helpful of where to go for dinner.
Disliked: Didn?t like how nowhere on their website did it mention construction, and of course no cancelation would be accepted. Construction crew started making noise at 7 am, after late arrival it would have been nice to sleep in. PS- there?s mold in the closet of 816 might want to check that out....
Anonymous Mon, 21 January 2019
Lisa Wed, 9 January 2019
short / odd
Liked: Art and Antique center.
Disliked: actively being renovated - no awareness until arriving
Joseph Mon, 24 December 2018
Liked: The hotel is undergoing a major renovation. It didn?t even look like it was open when we pulled up.
Dylan Wed, 19 December 2018