Holiday Inn Hotel & Suites Lake Charles South Guest Reviews
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|2.2 miles from Lake Charles centre|
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Tira Wed, 23 October 2019
Not the best !
Liked: The bed was comfy and staff was friendly . The location was great because you had access to a variety of places . The bar was small but a plus for convenience.
Disliked: The rooms were dirty and smelled. There was an inch of dust around our doorway to our king suite , splatters on the wall , the rooms were outdated. I tipped the housekeeper $10 on the way out when we arrived back to the room the same dirt was present. I purchased Lysol and bleach . The breakfast was pricey but good . We will not be staying again
Christopher Sun, 20 October 2019
Tim Mon, 14 October 2019
The staff and the Holiday...
Liked: Kim's kitchen was great. If your hungry then order the omlet it was huge.
Comfortable bed and pillows are out of this world good. Great friendly and helpful staff. We will stay again our next trip to Lake Charles but WILL NOT go thru Booking .com they were also higher in price than walking in to book a room. And they don't give you AARP option.
Disliked: We get to the motel and low and behold we have no room reserved there. The staff went above and beyond to help us making phone calls to see if Booking .com had placed us at another Holiday Inn. But NO!!! They also tried to call Booking .com to see what happened to our reservation but several attempts and no one ever answered the phone. Then we were charged twice. Not one bit happy about that. We would like our refund.
Hillary Tue, 1 October 2019
Pleasant and enjoyable until I...
Liked: Food was great staff was very helpful and friendly
Disliked: They charged me twice for the breakfast we had on Friday morning.
Brad Sat, 28 September 2019
Disliked: Room stunk blankets stunk ordered a pie never got it coffee pot didn?t work. It was my wife?s birthday so we decided to stay away from the house cost me 157 and a complete disappointment when my wife wakes up taking about how bad it is
Corte Thu, 5 September 2019
Kevin Tue, 3 September 2019
Verified Hotel Guest Mon, 2 September 2019
Liked: Close to shopping
Disliked: Yes, was put on 3rd floor which was fine but had people on 4th floor with children that ran and stomped all night long. Called front desk and asked to be moved and was told that she would send security up there. The stomping and running only got worse.
Amado Thu, 8 August 2019
Bill Thu, 8 August 2019