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Holiday Inn Hotel & Suites Des Moines-Northwest eee - (855) 254-7214
Holiday Inn Hotel & Suites Des Moines-Northwest, 4800 Merle Hay Road, Urbandale, IA -(855) 254-7214
Area: Urbandale - Merle Hay
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BOOK ONLINE OR CALL - (855) 254-7214
3.75
HOTEL RATING: 
GOOD
3.75 out of 5 (178 Ratings)
1.7 miles from Urbandale centre
BOOK ONLINE OR CALL - (855) 254-7214
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Hotel Description
This Urbandale hotel is 7.5 miles north-west of downtown Des Moines and Wells Fargo Arena. It features an Irish Pub indoor pool and rooms with a 37-inch flat-screen TV. A coffee maker work desk and cable TV including HBO channels are standard amenities in every Des Moines Holiday Inn Hotel. Many suites have a separate sitting area microwave or refrigerator. Guests can enjoy traditional Irish and American dishes at Bennigan's Irish American Grill & Tavern which is open all day. A full drink menu is also available. Holiday Inn Hotel & Suites Des Moines-Northwest provides a free local shuttle service within a 2-mile radius. A gym and business center are on site. Adventureland of America theme park is 15-minute drive from this hotel and Living History Farms is 7 miles away. Historic East Village and the Iowa Events Center are 20 minutes away.

Check-in time: 15:00   Check-out time: 12:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
u
Swimming Pool
E
Fitness Center
B
Airport Shuttle
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
A
Business Center
Other Amenities
` Free Internet Access
` Free Parking
` Golf Course
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Babysitting/Child Services
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Hair dryer
` Microwave
` Coffee/tea maker
` Refrigerator
` Wheelchair accessible
` On-site parking
` indoor pool
` telephone
` Designated Smoking Area
` Doorman
` Free Wi-Fi
` Restaurant(s)
` Daily Housekeeping
` English
` Spanish
` Convenience Store
` gift/souvenir shop
` taxi service
` Shops on site
` Sofa
` Staff follow all safety protocols as directed by local authorities
` Hand sanitizer in guest accommodation and key areas
` Hygiene certification
` Temperature check for guests and staff
` Grocery delivery
` Contactless check-in/out
` ATM or cash withdraw on site
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Separate shower/bathtub
` Tennis court & equipment
` Toiletries provided
` TV & Movies/Shows
` Physical/social distancing guidelines
` Air conditioning in public area
` Heating in public area
` Desk/workspace available
` Pets allowed (charges may apply)
` Shuttle service (charges may apply)

Holiday Inn Hotel & Suites Des Moines-Northwest Guest Reviews

Overall Average Score: 
Good (3.75 out of 5)

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4

Very Good - 4.0 out of 5

Pietryla Wed, 17 April 2024

Very good

3.5

Good - 3.5 out of 5

Rachel Fri, 12 April 2024

Good

5

Exceptional - 5.0 out of 5

Lisa Tue, 9 April 2024

Exceptional

Liked: Desk worker was fantastic

4.5

Wonderful - 4.5 out of 5

Shalunda Mon, 8 April 2024

Superb

0.5

Poor - 0.5 out of 5

Amanda Sun, 7 April 2024

Really the worst I have...

Liked: The beds were good, the Dove products are great, and blower dryer was high quality.
Disliked: I did not have a working shower faucet. The valve is not working properly to balance the temperature. The toilet was also broken, but maintenance fixed it. However I could not shower on the second day of my trip. The staff apologized, but nothing could be done. They did not have an available room to move us too. I was also not offered any discount on my stay which was $60 more than the group rate because I used booking.com.

2

Disappointing - 2.0 out of 5

David Sun, 31 March 2024

Disappointing

Liked: Didn’t offer breakfast
Disliked: Bath tub had orange stains. Shower handle and spout were loose.

5

Exceptional - 5.0 out of 5

Deb Tue, 26 March 2024

Exceptional

Liked: Friendly and helpful staff. Nice pool area. Great breakfast buffet.

0.5

Poor - 0.5 out of 5

Christine Mon, 25 March 2024

Not what I paid for.

Liked: Comfortable bed
Disliked: Your site listed a king suite with jacuzzi tub. None of the rooms at this location have those. Staff promised a $40 refund, which I never received. Your site is misleading

5

Exceptional - 5.0 out of 5

Bonita Tue, 5 March 2024

Would highly recommend!!

Liked: Location~Price~Friendly Staff~Well maintained~Beautiful~Accommodating~
Disliked: No complaints or dislikes.

2.5

Fair - 2.5 out of 5

Jeff Mon, 4 March 2024

Passable

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Holiday Inn Hotel & Suites Des Moines-Northwest 4800 Merle Hay Road, Urbandale, IA