Holiday Inn Hotel & Suites Des Moines-Northwest Guest Reviews
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1.7 miles from Urbandale centre |
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Pietryla Wed, 17 April 2024
Very good
Rachel Fri, 12 April 2024
Good
Lisa Tue, 9 April 2024
Exceptional
Liked: Desk worker was fantastic
Shalunda Mon, 8 April 2024
Superb
Amanda Sun, 7 April 2024
Really the worst I have...
Liked: The beds were good, the Dove products are great, and blower dryer was high quality.
Disliked: I did not have a working shower faucet. The valve is not working properly to balance the temperature. The toilet was also broken, but maintenance fixed it. However I could not shower on the second day of my trip. The staff apologized, but nothing could be done. They did not have an available room to move us too. I was also not offered any discount on my stay which was $60 more than the group rate because I used booking.com.
David Sun, 31 March 2024
Disappointing
Liked: Didn’t offer breakfast
Disliked: Bath tub had orange stains. Shower handle and spout were loose.
Deb Tue, 26 March 2024
Exceptional
Liked: Friendly and helpful staff. Nice pool area. Great breakfast buffet.
Christine Mon, 25 March 2024
Not what I paid for.
Liked: Comfortable bed
Disliked: Your site listed a king suite with jacuzzi tub. None of the rooms at this location have those. Staff promised a $40 refund, which I never received. Your site is misleading
Bonita Tue, 5 March 2024
Would highly recommend!!
Liked: Location~Price~Friendly Staff~Well maintained~Beautiful~Accommodating~
Disliked: No complaints or dislikes.
Jeff Mon, 4 March 2024
Passable