Holiday Inn Hotel & Suites Chattanooga Downtown Guest Reviews
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|0.5 miles from Chattanooga centre|
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Karlene, Greenup Tue, 24 July 2018
Bad experience - would not go back.
Disliked: Did not get the rooms we booked and had to find other hotels at the last minute. We were told a million lies. Would not recommend to anyone.
Catherine Thu, 16 August 2018
I won?t stay here again...
Liked: The hotel location was great, we walked to restaurants.
Disliked: The staff need customer service training. From the start the valets ignored me when I pulled in, and the front desk was busy but a comment of ?I will be with you shortly?, goes a long way. They have milk and cookies ?happy hour? but they forgot to buy the milk. They did not clean our room although we were out for 8 hours and when we called to get new towels and coffee,and take our trash they were not happy to do this. I should say the front desk was attentive, it was the housekeeper that acted this way.
Robert Wed, 15 August 2018
Liked: Very nice and clean. Couldn't ask for a better location
Kristi Mon, 13 August 2018
Edward Mon, 13 August 2018
Disliked: I chose to valet park my car in order to take advantage of the increased security that was expected in the private parking lot. when the car was returned at check out, the contents of the glove box and center console was removed and thrown in the floor of the car. The valet manager was informed and promised to look into the matter, but no response was received.
Mj Mon, 13 August 2018
Weekend in Chattanooga
Liked: The room, the location, the restaurant and bar we're all exceptional. Our bartenders, Eddie and Tyler were the best ever!! Great service all around. Great weekend!
Disliked: Everything was perfect!
Sandra Mon, 13 August 2018
Liked: Amazing location. Everything was walking distance. Great and very helpful staff!!!
Disliked: Would have love an outdoor pool!!!
Anonymous Thu, 9 August 2018
Todd Wed, 8 August 2018
Anonymous Wed, 8 August 2018
Christine Mon, 6 August 2018
Liked: Clean room, nice staff
Disliked: High priced, small lackluster pool, mediocre and slow restaurant staff.