Holiday Inn St. Augustine - Historic an IHG Hotel Guest Reviews
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0.8 miles from St Augustine centre |
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Karen, St Augustine , visiting St Augustine Amphitheatre Mon, 8 July 2013
The staff went over and above to make our stay enjoyable.
Liked: Exceptional service!
Disliked: None.
Erik Sat, 23 March 2024
Never again here dirty dangerous...
Liked: There was a bag with a bottle of water and a stale muffin
Disliked: Was not told they were under construction dirt dust mold noise at 6:30 am extremely unhappy. My son cut his toe on a piece of metal hanging off the wall in the hallway stayed at another hotel for less money on the 3rd and 4th night
Phyllis Fri, 22 March 2024
Exceptional
Liked: Renovating facility and everything was new, very nice
Carol Thu, 21 March 2024
Great visit
Thomas Thu, 21 March 2024
Pleasant
Sally Wed, 20 March 2024
Could have been much better,...
Liked: Did not eat breakfast at the hotel.
Disliked: The hotel is under renovation; our room had no lights on either side of the bed; no clock. The refrigerator made noise as it shut off and woke me several times until I got used to it. The bed was not comfortable as the mattress seemed very stiff. The bathroom is spacious but has very little counter space for personals. The shower floor is very slick, and a much larger mat is needed for safety. I do not understand why the hotel charges for parking! I would not return to this property for all of the above reasons.
Adelekoritiake Wed, 20 March 2024
Pleasant
Liked: Easy access and easy to find. Not so far from the city attractions.
Disliked: The hotel is under renovation. Early in the morning there were workers walking around, talking and using louder machines.On Monday, part of the day the hotel didn't have water and the front desk didn't notify us.
Jamie Mon, 18 March 2024
Decent
Liked: Friendly staff, updated rooms
Disliked: Our key cards stopped working in the middle of our stay. The door to the room sticks and doesn’t open and close right. At one point we thought it was closed and it wasn’t so we left our door cracked open all day. I don’t think parking fee should be separate
Daniel Mon, 18 March 2024
Awesome location and nice rooms
Liked: The rooms were super comfortable with new mattresses, and the location was a 15 min walk from Ripleys believe it or not.
Disliked: The lobby being renovated, but it was expected and not somewhere we were planning on hanging out at.
Bethany Sun, 17 March 2024
Good
Liked: The location was easy to walk downtown and to other attractions. Construction was still being done in the reception area, but we got breakfast bags with fruit, muffins, Danish juice, and water daily.
Disliked: The bed was awful. Someone put a mattress with no boxspring on a platform. It looks like it's made for one of the newer foam type mattresses. Needless to say, arm, leg neck pain ensued. It's a shame because the room has been newly remodeled.
Chelsey Sun, 17 March 2024
Exceptional